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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
645 Reviews

645 Reviews of Mercedes-Benz of Salem - Service Center

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July 15, 2023

I have had three mercedes and I will only go there for service. They are always ready to help and explain everything so well and always call you if there is something that comes up that you weren't expect More

by len.cruz93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know them by name however you're office staff is also awesome
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing and recommending Mercedes-Benz of Salem!

July 14, 2023

This dealership is outstanding! I have been having my car serviced here for years. Don Post has been the person who has managed my account through the entire process.. and I have More

by choover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

We are glad we have earned your trust and we will continue to provide that impressive service. Thank you for choosing Mercedes-Benz of Salem!

July 14, 2023

Although my vehicle stayed an excessive amount of time (my fault, not theirs!!), they were gracious and only charged me for a minimal diagnostic fee. More

by jessica.heintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

We don't mind at all! Thank you for choosing Mercedes-Benz of Salem!

July 13, 2023

Excellent customer service; knowledgeable technicians; vehicle is always spotless when returned to me; convenient hours and location More

by tlclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark - Shuttle Driver, 5 Stars
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 12, 2023

They are always there when I need them. They do a great job of explaining the problem and my car is always vacuumed and washed for me. More

by DaveJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 10, 2023

I would like to thank the meat Mercedes-Benz of Salem teen. I will also like to thank Tony for being awesome service specialist. I would like to thank this whole team for being so communicative and infor More

by james.spinks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Communication is key! Thank you for choosing Mercedes-Benz of Salem!

July 08, 2023

Courteous and timely. Price seemed appropriate for the work that was done. No extra charges. Called to let me know when the car was ready. More

by JTHOET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

We don't like surprises in the work you're expecting. Thank you for choosing Mercedes-Benz of Salem!

July 07, 2023

Always greeted and treated well. Courteous and professional. Car care skills are exceptional. Shuttle driver very kind. Thanks to them all. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 07, 2023

Found everyone to be very professional, helpful and friendly. Pleasure doing business with this dealership. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 06, 2023

I’m treated like heir friend and most important customer. The service they provide is excellent. More

by MARCIADIETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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