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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

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March 10, 2025

BEST DEALERSHIP I HAVE EVER WORKED WITH! ! MIKE THE SERVICE DIRECTOR HELPS WITH ANY PROBLEMS I HAVE EVEN IF THE VEHICLE IS NOT IN THE SHOP, HE IS ALWAYS THERE TO ANSWER MY CALL WHEN I HAVE QU More

by Nlf421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Great people. Don post was very professional with communication and personality’s the best. Overall great experience More

by MARICELA.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Kind, polite, knowledgeable staff who explain clearly what service needs to be performed and results of their findings. More

by sdfarrell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Friendly and honest staffs. Clean and nice setting. Gets things done as promised and on time. More

by mwmyint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Excelent service! They treat you like family! My appointment was scheduled sooner than what I thought! I loved the free ride home! More

by FRANCISCOACEVEDO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Don was professional and pleasant to work with. Thank you for your excellent service. We will definitely come back again. More

by Christinebui2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Outstanding service and expertise, wonderful customer service. I will always bring my Mercedes sprinter to Salem Mercedes More

by ckitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Job was completed on time and Don was super helpful. Nice to have a loaner vehicle! More

by leblanc33_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Wonderful and professional service. I was impressed with mechanics knowledge and expertise. Highly recommend this dealership. More

by Simahj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Very special and personal service. Mo always does a superb detail job. I wouldn't go anywhere else. I'm dealership believer. More

by klauslaetsch
Recommend Dealer
Yes
Employees Worked With
Don and Greg, Tyler too- great team.
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