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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
638 Reviews

638 Reviews of Mercedes-Benz of Salem - Service Center

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December 03, 2024

Fast and complete service, reliable and on time delivered with a smile and admirable cost control. Thanks. More

by jayceschu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. More

by RGOERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years. More

by RAJPAONASKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherw More

by BMANPENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Polite, knowledgeable and friendly staff. They kept me in touch about the servicing options, and the work was completed on time More

by SIMON.JUSTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop. More

by TRENTBROWN751
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Post
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service. More

by stanhorack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

They always have great service and customer care. My questions are always taken care of. That are always ready to help. More

by DRNICKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Good Courteous, efficient. Explains everything thoroughly No Very helpful, loaner care when I need one More

by DRNICKB
Recommend Dealer
Yes
Employees Worked With
Don
November 23, 2024

Wouldn’t trust my car to anyone else. Keep up the great work. Thank you. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.