Back

Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

Sort by
March 14, 2025

Quick and efficient Tony was very informative and kept me updated in a timely manner More

by vondrum
Recommend Dealer
Yes
Employees Worked With
Tony
March 14, 2025

Brought in our RV / Sprinter Chassis- was having AC issues- they took the time to search for the issue. More

by jason@westcaremgt.com
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
March 14, 2025

I don't know English very well, so I am writing to you through Google Translate, my application may not be very correct because of this, but still you are a very good company, I am very pleased that I con More

by Denys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Evan and Don always go out of their way to be thoughtful and so helpful. I have come to depend on and trust them. Thank you Evan and Don! More

by ALASKAELISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Best customer service in the world. Excellent communication from beginning to end. I’m always greeted with a warm welcome. More

by anissajoubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna in service department
March 12, 2025

"I recently had my vehicle serviced at your department and I was thoroughly impressed! The staff were friendly, knowledgeable, and efficient. The work was completed on time and to a high standa More

by CENTERMARKET20
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Efficiently diagnosed and repaired what was actually really needed to improve performance. Listened to me!! Great service with available loaner for those of us who drive in from the coast. More

by jcasper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Been going to Salem Mercedes for years. Service is always prompt and friendly. Went to Wilsonville Mercedes 1 time and had a horrible experience. Evan is fantastic. More

by ROBERT@OREGONHOODCLEANING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Don and the staff are always very knowledgeable and nice. Store is clean and complimentary beverages are added benefits More

by DONOCONNOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

The service team kept me informed every step of the way, and overall they provided very good service. More

by TANDEMAPPROACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.