Mercedes-Benz of Salem - Service Center

great communication . . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience . excellent customer service .. easy / efficient process of getting the service appointment scheduled .. overall fantastic experience More

My Mercedes had a problem that required some complex logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They logistics to get the repair complete. The parts and service departments did a phenomenal job handling everything including local transportation. They were so easy to work with and allowed me to make decisions about other services without any pressure. If I lived in the Salem area, I would hesitate to use them for my Mercedes service More

Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More

Not the closest MB dealer, but WELL worth the 1. 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to giv 5 hr drive for us. Excellent customer service at fair prices, which seems awfully rare these days in any industry. We trust service manager Don to give us good advice about prioritizing what our vehicles need, and we love that he’s been there for the entire time we’ve been customers. Longtime valued employees are a hallmark of a well-run business. More

Bought my GLK here in ‘2014 and have serviced it only there ever since. They are simply the best service people I’ve ever known. there ever since. They are simply the best service people I’ve ever known. More

Good service, fast processed, Friendly take care, On time served, Waiting room is nice and also nice coffee served, Waiting room is nice and also nice coffee More

First time customer from Portland and was not disappointed. Evan went above and beyond. Thank you, I will be coming back even though there are much closer options for me. disappointed. Evan went above and beyond. Thank you, I will be coming back even though there are much closer options for me. More

Very easy sale! Great dealer! Everything went very smoothly. Eli was really super and responsive. Great dealer! Everything went very smoothly. Eli was really super and responsive. More