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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
717 Reviews

717 Reviews of Mercedes-Benz of Salem - Service Center

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April 08, 2025

Great Service, everyone was very helpful, loved getting the car wash after the service on the vehicle More

by mpatrzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

New tires installed in a timely manner. Price was explained. Tony was very helpful and courteous as was the cashiers office. And my car was washed and vacuumed. Thank you! More

by LAURIELAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Enjoy your new tires!

April 07, 2025

As usual, Mercedes Benz of Salem treated me like royalty and provided excellent, timely and friendly service. Best dealership I have ever had the pleasure of working with. More

by MLRTOCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Customer service is always top rate, thank you Don! Always enjoy bringing my car in More

by Dmccune2698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Very efficient and helpful. No problems with the new windshield on my brand new car. I always appreciate the staff at Mercedes-Benz of Salem. More

by Douglas.Athena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I am always taken care off. Don and his staff make sure every detail is covered. Car is freshly cleaned when I pick it up!! More

by JOHNANDMARY.HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Meredes-Benz of Salem always does a thorough job when servicing my E400. The car was returned to me totally cleaned. I was offered a loaner car which I took home while the work was done on my car. Eve More

by DAVE_MENSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Very helpful & great customer service! Kept me well informed. Don the service manager went out of his way to help me. More

by gebhartkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

March 28, 2025

Amazing service and such an amazing job done by there whole team! This is my favorite place to get my services done on my Benz! More

by Vicky Reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

March 28, 2025

Great service Great help Always appreciate the people and timely service. Best dealer around for Mercedes Benz! More

by jspalace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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