Mercedes-Benz of Salem

Esplori & MB of Salem - Sprinter Camper Conversions Esplori of Bend, OR is proud to partner with Mercedes of Salem and in particular Brian Merrell to expand our conversion availability to the Salem area Esplori of Bend, OR is proud to partner with Mercedes of Salem and in particular Brian Merrell to expand our conversion availability to the Salem area. Brian is very forward thinking and understands the importance of an environmentally conscious approach to Sprinter conversions, as well as the needs of the customers. His focus and "learning to understand" questioning bring a depth and breadth of knowledge and expertise that is hard to find in the automotive industry. If you are looking for a Sprinter Van, go no further than Merceds of Salem and ask for Brian Merrell. He has the expertise and drive to find you exactly what you're looking for in a Sprinter Van for the conversion. More

Awesome Customer Service Brian is a helpful, down to earth being who has provided some the best customer service I have ever experienced. That is why I am returning to him to Brian is a helpful, down to earth being who has provided some the best customer service I have ever experienced. That is why I am returning to him to purchase a second vehicle from him. I would strongly recommend coming down visit this location to meet up with Brian if you are looking for an MB Sprinter! More

Caring Professionals that help you My dealings with this dealership has been with one of the Sprinter reps named John. He was personable, helpful, and thoughtful. Even though they di My dealings with this dealership has been with one of the Sprinter reps named John. He was personable, helpful, and thoughtful. Even though they didn't have the vehicle I needed in stock he took the time to try and locate one elsewhere. I found out during this process that the dealer with the vehicle I wanted would never "dealer trade" the vehicle because they are very limited in stock. Basically, he helped me out of the kindness and compassion of his heart. That is the kind of dealer I wanted to buy my new vehicle from. One that is concerned with you having the vehicle you need and want. I highly recommend giving these guys the optioni opportunity to earn your business. I'm willing to bet you won't be disappointed! More

Lisa Upex, Campion Salesperson We enjoyed the purchase process that we experienced at Mercedes-Benz of Salem primarily because of Lisa Upex. Lisa answered our questions enthusiastic We enjoyed the purchase process that we experienced at Mercedes-Benz of Salem primarily because of Lisa Upex. Lisa answered our questions enthusiastically and competently in an unhurried manner.. Also, the personal belief Lisa has in the high quality of Mercedes is relevant to the apparent fact that she owns and drives one. Thank-you Lisa. Thank-you Mercedes-Benz of Salem. (You ain't seen the last of us as I am sure we'll have additional questions ....) More

Car Purchase Lisa Upex was very professional, friendly, fun to work with and knowledgeable. She was able to answer any questions I had. I recommend her highly. It Lisa Upex was very professional, friendly, fun to work with and knowledgeable. She was able to answer any questions I had. I recommend her highly. It was a exciting experience. 5 stars More

Great service, great people. So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my v So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my van back to Salem Mercedes Benz where I bought it. The service team looked up my warranty, told me it was covered, and fixed it straight away. You can not get better service than that. These guys have never let me down, there customer service is fantastic and professional. Don't waste your time going any where else. More

Great Team! Great Experience! Our buying experience and Mercedes Benz of Salem Oregon was amazing. The salesperson Gayle was very engaging, helpful and pleasant. She took great c Our buying experience and Mercedes Benz of Salem Oregon was amazing. The salesperson Gayle was very engaging, helpful and pleasant. She took great care of my wife and I, answering all of our questions and letting us take a long test drive through town and up the freeway to really feel the vehicle. She was very patient showing us all the features and then assisting us through the entire sales process, even meeting with us several days later to give a thorough briefing of all the features we later had questions how to use. Manager Mike is a person of great integrity, he was honest and worked very hard to make a deal that we all felt great about! I have never purchased a vehicle with such ease and comfort... or as quickly. Mike said we are now part of the family, which often seems "folksy" when you hear that from care dealers but in this case I absolutely believe they meant it! The purchase experience was top notch from the moment we arrived on the lot to the moment we drove out in a new Mercedes... and, even after, when we had "tech questions". We are so happy with our purchase and will recommend Mercedes Benz of Salem to anyone. Go talk to them, they are low pressure, super cool and real people! More

Klaus was awesome Klaus was extremely knowledgeable, friendly and patient. This is my first Mercedes and the experience was wonderful. I am really enjoying my new car Klaus was extremely knowledgeable, friendly and patient. This is my first Mercedes and the experience was wonderful. I am really enjoying my new car. Thank you Klaus! More

Thank you Klaus Even though he didn't have to, Klaus went above and beyond in showing my wife how to use all the features on her new E-Class. Thank you Mercedes of S Even though he didn't have to, Klaus went above and beyond in showing my wife how to use all the features on her new E-Class. Thank you Mercedes of Salem, for miking it easy to buy local! More

Fantastic sales support! I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB options, advising me on which are best or if there was an even better aftermarket solution. He could have very easily sold me on unnecessary options but he didn't. The real test of Brain's merit came when I changed my color selection not once but three times. The third being two days before the Sprinter was to be built. Miraculously he was able to get the color changed and I now have a rig that is exactly what I wanted. Thanks Brian and Salem MB! More