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Mercedes-Benz of Salem

Salem, OR

4.8
968 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 968 reviews

July 22, 2017

New car purchase My experience at Mercedes-Benz of Salem was second to none. Ingrid did a great job demonstrating the vehicles and discussing the pros and cons of the More

by Shaun Swift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wagner, Ingrid Wik
Aug 07, 2017 -

Mercedes-Benz of Salem responded

Shaun, It was a pleasure working with a customer as nice as you.

July 18, 2017

The Right Stuff If you want a Mercedes or a quality used car, this is the place to go. The salesperson with whom I dealt, Steve, was genuinely cool, laid-back, and f More

by Mark Sindelar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fortier
Aug 07, 2017 -

Mercedes-Benz of Salem responded

Mark, what a pleasure it is when we receive an awesome review like this, Steve and all of us are thrilled when someone takes the time out of their busy days to write a review.

July 15, 2017

A great car-buying experience. Brian was fantastic to work with in purchasing our new MB Metris van. He was professional, friendly, and extremely knowledgeable about vans. We met More

by Bev and Gary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Mercedes-Benz of Salem responded

Bev and Gary, thank you for choosing Sprinter of Salem for your Mercedes-Benz van needs, Brian has a way of setting people at ease.

July 11, 2017

Great Person to work with! While we're mid deal Brian has been nothing but awesome to deal with. I've bought many vehicles for my business over the years and he's one of the bes More

by jmyerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 13, 2017 -

Mercedes-Benz of Salem responded

Thank you for the outstanding review of Brian and Mercedes-Benz Sprinter of Salem!

July 11, 2017

"Great out of state customer service" Brian did an outstanding job in getting us the Sprinter van we wanted in a timely fashion. He is very professional and personable over the phone. Than More

by Idahoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Mercedes-Benz of Salem responded

Thank you for allowing us to serve you, if there is anything we can do for you, please let us know.

July 07, 2017

A wonderful car dealership I own a midsize eletrical contracting company. Brian has met all of my needs. I know he has given me the best price I believe in the state he doesn' More

by Alameda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Mercedes-Benz of Salem responded

Thank you for your business and for letting us know that Brian continues to be the man with the plan. See you next time.

July 01, 2017

5 star all the way Great place to buy a car I would recamend it to anyone, I am a very happy custamer. Thanks to Brin for all the helpful service . More

by Salmonking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Mercedes-Benz of Salem responded

Thank you!

June 30, 2017

Great Service Brian has been great in getting exactly what we wanted ordered for a new Sprinter van. We are about to take delivery and Brian is helping us to get it More

by Bonnieo
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2017

"Not a slime ball" Great relaxed experience. Brian said - "I'm not a slime ball and Sprinters sell themselves." We had a great experience ordering a Sprinter with Br More

by BTDT
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Mercedes-Benz of Salem responded

Both true statements, thank you!

June 29, 2017

Brian 'Slingy' Merrell is the sprinter man! I can't imagine anyone who knows more about Sprinter vans than Brian. Technically savvy and knows how to get what you need asap. Real guy, no hard sal More

by Camp On!
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Mercedes-Benz of Salem responded

Imagining anyone who knows more about Sprinter vans than Brian, is kinda like imagining a small bunny rabbit with pink fur and a unicorn playing checkers with Elvis. Thank you for the business and this great review.

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