Mercedes-Benz of Salem

Exceptional Sprinter Service! I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - Mike S. ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the hood. More

So glad we drove up to Salem! Had not planned on buying our new Acura RDX that day in Salem; just wanted to drive the model we were interested in that Acura in Eugene did not have Had not planned on buying our new Acura RDX that day in Salem; just wanted to drive the model we were interested in that Acura in Eugene did not have for us to drive. Was a very pleasant, low stress experience. Gayle and Mike did a great job answering our questions; no pressure. We had done our homework and had narrowed down what mid-sized SUVs we were iinterested in beforehand and were quite pleased with our experience. We love our new car and feel confident that Gayle, Mike and the rest of the MB Salem team will always be responsive to any automobile issues or needs we have in the future. We thank them for their help. More

Accomodating and Fast We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service e We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service expert to install it. We were back on the road in 45 minutes. David was great to work with. He definitely went the extra mile to put it all together for us. Many Thanks! The Walkers More

Service Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. Davi Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. David kept us informed of each step of the process. His concern/ empathy for us and our difficult situation was refreshing. David and MB of Salem delivered more than promised; he is I believe a man of his word. More

Extremely helpful! I was looking for a very specific Sprinter Van setup, and while MB Salem did not have anything in stock, John helped me track down the only van in the I was looking for a very specific Sprinter Van setup, and while MB Salem did not have anything in stock, John helped me track down the only van in the country that was a perfect fit, and personally checked with the sales manager on its availability for me. He's a pleasure to work with and I'll be sending any prospective Sprinter buyers his way. Thank you John! More

Service I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Hi I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Highly recommend. More

My go-to guy for questions and service on my Mercs Don has always taken the time and effort to answer my questions and make sure my vehicles are ready and reliable on the road. Even for accessories, h Don has always taken the time and effort to answer my questions and make sure my vehicles are ready and reliable on the road. Even for accessories, he has provided advice and pricing every time I have requested such. In addition, he always has my services records on hand (having 4 Mercs, I get services mixed up between the cars) so we always know what needs to be done to maintain my vehicles. More

David Mohr provided excellent service! In July 2018 I was in the middle of a Palm Springs to Calgary, Alberta RV trip. I noticed a problem with my headlamp. I pulled into Salem and, with In July 2018 I was in the middle of a Palm Springs to Calgary, Alberta RV trip. I noticed a problem with my headlamp. I pulled into Salem and, with David's assistance, was on my way in 15 mins and under $20. Great service by David. More

David was very helpful! Came in for drivers airbag replacement. Work Was finished and the van washed in no time at all! David helped me look at my maintenance schedule and de Came in for drivers airbag replacement. Work Was finished and the van washed in no time at all! David helped me look at my maintenance schedule and determine that I need to come in later in the month for brake service he made notes so that I’ll be sure to be able to use the coupon that’s available from Mercedes-Benz. More

Brian Merrell- best sprinter salesman around!! Brian Merrell is a great and genuine guy who has helped me numerous times over the years trying to locate the perfect van for my needs. Being a builde Brian Merrell is a great and genuine guy who has helped me numerous times over the years trying to locate the perfect van for my needs. Being a builder/carpenter my needs for a variety of applications can always be met within the sprinter lineup be it standard 2500, dually 3500 xd, etc. I am so thankful to have a such a helpful and knowledgeable person just a phone call away. Thank you Brian! Nick Maimone More