Mercedes-Benz of Salem

Great service, great people, competitive pricing! I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is seco I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is second to none! When it was time for a new car, I chose Salem MB based on my history of great service. Needless to say I have found that every person in the dealership is exceptional! I dealt with Gayle. She was friendly, hard working, and a consummate professional! I just can’t say enough good things about my experience at this dealership!! More

Sales Rep. Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great support manager and I would recommend both...excellent team. Haven't had to deal with service dept yet, but having purchased a M-B from this dealership in the past, I'm sure that the service will be as good as it was in the past. More

Purchase of Vehicle Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick Returned a lease I had for 3 years and purchased a vehicle from Gayle Rachtman. She was super helpful, friendly and made the process simple and quick. Couldn't have been happier with the service I was given. I even ran into a friend there that Gayle was also helping. Thanks, Gayle! More

A pleasant experience After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura After having owned a 2007 Acura MDX for 11 years I decided it was time to have a new car. I did visit a few dealership but I finally returned to Acura of Salem where I had purchased my car 11 years ago. Bernardo and Cindy were outstanding answering questions and presenting the various opportunity for a purchase/leasing. I did opt for the leasing and the negotiation went smooth and friendly until we reached a consensus on a 3 year lease of a brand new 2018 Acura MDX with all the bells and whistles. No pressure was applied and the utmost courtesy was present during the entire length of the negotiation. So I left the dealership with my new car and I am still smiling with satisfaction More

Comfortable buying a car here! George started working with my husband first. We were looking for a specific engine size and possible trade up for our 2003 convertible. George was g George started working with my husband first. We were looking for a specific engine size and possible trade up for our 2003 convertible. George was good about finding what we were looking for. Yes I bought the car he found us! Happy and looking forward to sporting around in such a class of a Mercedes-Benz! A Cardinal red SL450 roadster. More

Great Experience Smooth transaction and a delight dealing with everyone. I found the experience informative and very helpful and the staff was very willing to work wi Smooth transaction and a delight dealing with everyone. I found the experience informative and very helpful and the staff was very willing to work with you. More

Truly great people to work with. Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kep Our experience with Mercedes-Benz of Salem has been excellent. From the purchase of my first Mercedes 12 years ago, Don and the service department kept my Mercedes R Class in such great condition that I never wanted to buy another, but alas after putting 140K on my beauty, my family said it was time to get a new car. After 6 months of going back and forth with Gayle helping me along the way, I finally settled on a new Mercedes 350. It is a great car and I could not have come to the decision I did without the help of Gayle. These are great people. More

Authentic & Family two words describing Team Salem M'-Benz I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it i I found my experience buying a car simple. real, and transparent. Both Gayle Rachtman, & Mike Harder go above and beyond to make sure what ever it is I need, it is taken care of with the most priority and convenience. All my return visits I've had a Starbucks coffee offered upon arrival, along with a beautiful smile by Gayle, as well as, quick assistance when buying my car. And...Mike, he made sure my extra's like my warranty and add ons were taken care of when I wanted and at the times I desired, and furthermore was glad to lend his expertise on ALL my questions and future ideas. Thanks Team Salem Mercedes-Benz More

Long time happy customer I just traded a 2015 c-300 for a 2018 gla250, my sales consultant Gayle was very helpful and she followed up after the sale. She was very pleasant to I just traded a 2015 c-300 for a 2018 gla250, my sales consultant Gayle was very helpful and she followed up after the sale. She was very pleasant to work with. I am a long time happy customer of MB Salem. More

Sprinter search I was in search of the very elusive 4x4 170 WB sprinter and Brian was very helpful in providing a dealer list and giving me insight into to searching. I was in search of the very elusive 4x4 170 WB sprinter and Brian was very helpful in providing a dealer list and giving me insight into to searching. Though MBZ of Salem did not have the vehicle I wanted I was able to find it. Living in Bend, OR, I will now bring my Sprinter to MBZ of Salem for any service and accy's needed. Thank you Brian ! More