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Mercedes-Benz of Salem
Salem, OR
1,003 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,003 reviews
October 11, 2024
The team was exceptional! Squeezed me in before my trip and performed the service in 30 minutes! Squeezed me in before my trip and performed the service in 30 minutes! More
by smithdebrac
Verified CustomerEmployees Worked With
October 09, 2024
We are from So California on vacation and a rock flew up, went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was being repaired! He kept our vacation from being ruined! Thank you so much! More
by becky.gameroomcity
Employees Worked With
October 08, 2024
Excellent service on my Sprinter RV. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. More
by RSDX222
Employees Worked With
October 08, 2024
Every one is knowledgeable and service was down on time I am very pleased with the dealership. am very pleased with the dealership. More
by Touche’
October 07, 2024
Customer service was amazing. When I picked up my car, everything was fixed and I’ve had no problems.. These guys are great to work with! When I picked up my car, everything was fixed and I’ve had no problems.. These guys are great to work with! More
by KARLAHICKS
Employees Worked With
October 06, 2024
Great service as always Don is the best Mercedes service wouldn’t take my car anywhere else wouldn’t take my car anywhere else More
by MAGGYONTHEBEACH
October 05, 2024
The best customer service haha down. The most knowledgeable, I have been to other Mercedes dealerships in the past I've had three Sprinter vans I will only take my Sprinter vans to Evan The most knowledgeable, I have been to other Mercedes dealerships in the past I've had three Sprinter vans I will only take my Sprinter vans to Evan at Mercedes of Salem. Great customer service explains everything very clearly is up front about everything just honest integrity and remembers you as a customer. More
by Karebear
Employees Worked With
October 05, 2024
Explained everything clearly. Quick completion of work. Friendly. Helped to understand all my questions. Thank you Quick completion of work. Friendly. Helped to understand all my questions. Thank you More
by KNYVORSON
Employees Worked With
