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Mercedes-Benz of Salem

Salem, OR

4.8
1,021 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,022 reviews

June 28, 2019

Abel was great!! Abel was so helpful and professional! He followed up with new information when something came on the lot that he knew I would like. I’m so happy with More

by ThanksR+F
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Mercedes-Benz of Salem responded

We are glad we could help! Thank you for your business!

June 28, 2019

Found us the perfect car. We were looking into our first lease. Abel walked us through the whole process and was not pushy. He still keeps us in the loop on anything we need t More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Mercedes-Benz of Salem responded

Your wonderful feedback and rating mean a lot to us! Thank you!

June 20, 2019

Service our Mercedes-Benz Don Post Is amazing. He listened and was very attentive to our service needs for our Mercedes-Benz. They also checked our car out for any potential More

by Will & Luella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Mercedes-Benz of Salem responded

Good to hear we could provide the best service ever! We look forward to meeting you again!

June 17, 2019

Brian Merrell is the BEST Brian Merrell is AMAZING! He listened and was attentive from the beginning of our search! We wanted a Metris for traveling and were pretty specifi More

by Travelers with dogs 🐾
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Mercedes-Benz of Salem responded

Glad to hear you were taken care of so well! We want to wish you many happy miles in your Metris.

April 29, 2019

Best Sales Person Ever! Ingrid was extremely helpful from beginning to end. I have purchased a lot of cars in my life and she will definitely be remembered as one of the best More

by DrJanaKnows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
May 02, 2019 -

Mercedes-Benz of Salem responded

Ingrid certainly knows her stuff! We hope to work with you again in the future. Safe Travels!

April 26, 2019

My buying experience with Abel Cardona was awesome. I had been looking for a specific Dodge Challenger for a while. I found one on on line at Mercedes-Benz in Salem Or and I'm in Lynnwood Wa. I called More

by Dionysus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Mercedes-Benz of Salem responded

We're happy to hear everything went through to your satisfaction. Thank you for leaving such a great review!

April 25, 2019

mercedes buying review great dealership to work with, Ingrid was amazing and the process she made easy and smooth..,love the vehicle GLS 450 we bought for our company. Ing More

by EJStrobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
May 02, 2019 -

Mercedes-Benz of Salem responded

Thank you for taking the time to leave us this review! We appreciate your feedback.

April 19, 2019

Great experience, very happy with the service! Cyndy was great to work with. I've been buying cars regularly for over twenty years now. She was definitely one of the best sales representatives I' More

by jwitherell2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
May 02, 2019 -

Mercedes-Benz of Salem responded

We are glad we could help! We hope to be here for you on the next twenty years of purchases. Safe travels.

April 19, 2019

Cyndy's tenacity and initiative saves the day Just purchased a Range Rover Sport HSE Dynamic from you. At one point I was ready to walk away from the deal because I thought the car was overpriced. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
May 02, 2019 -

Mercedes-Benz of Salem responded

Thank you for the superb review! We look forward to working with you again in the future.

April 18, 2019

First time buying a car! Yesterday was my first time buying a car and Cyndy was very helpful. She was friendly and she made everything run smoothly ! It definitely made the pr More

by NicoleW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
May 02, 2019 -

Mercedes-Benz of Salem responded

We're glad to hear you love your new car! Its our goal to make every buying experience an enjoyable one. Thank you for the review!

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