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Mercedes-Benz of Salem

Salem, OR

4.8
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,022 reviews

July 24, 2019

Exceptional Service! Abel was very professional, prompt and had a wealth of information. He went out of the way to provide world class service. Abel took time to explain e More

by Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you so much for this recommendation! It means a lot to us.

July 23, 2019

Josh is excellent! Needed a new rim installed on my car. Had to special order the part. Josh called me to tell me my rim had arrived early and had an opening for me that More

by Cla250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Larson
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you for sharing your experience here! We hope you have many sunny miles in your CLA!

July 17, 2019

Fast and friendly We knew what car we were looking for so they got our financing started before the test drive to speed up the process. Abel was friendly and knowledgea More

by Jaimie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you for choosing to work with us Jaimie!

July 15, 2019

Helpful and friendly Abel is helpful and answer all my questions and I recommend Abel to do business. Friendly and nice to talk to about any kind of car. More

by Vhany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Good to hear you had a great experience! Thank you for this review.

July 10, 2019

Highly recommend Abel gave us exceptional service from start to finish. I appreciated his prompt replies to questions and patience throughout our decision-making proc More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Mercedes-Benz of Salem responded

We strive to provide that exceptional experience at every turn. Thank you for your review!

July 09, 2019

Great experience Abel has been very helpful and prompt thru the entire process and even after the purchase. Everyone at the dealership is very friendly. Very satisfied More

by Mysti
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Mercedes-Benz of Salem responded

We strive to be as helpful and friendly as possible at every turn! Thank you for choosing us and we can't wait to work with you again.

July 08, 2019

Great experience After seeing an ad on Autotrader for a vehicle I was interested in, I contacted Salem MB. Cyndy took the call and was great to work with. Answered all More

by MarkP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Jul 10, 2019 -

Mercedes-Benz of Salem responded

Thank you for choosing us for your vehicle purchase. We want to wish you many a happy mile with your new wheels!

July 06, 2019

Purchase of used vehicle My husband and I were extremely pleased with the service provided by Ingrid. She worked with us to provide a satisfactory price and we never felt any More

by Dianedepo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ingrid Wik
Jul 10, 2019 -

Mercedes-Benz of Salem responded

We aim to provide that no-pressure experience. We value your business and thank you for choosing us. We look forward to working with you in the future.

July 01, 2019

Fantastic car buying experience with Ingrid! Ingrid gave me the most efficient, professional and pleasant car buying experience anyone could ask for. Don't go anywhere else if you are shopping n More

by Everyday Consumer - Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in financing, Ingrid Wik
Jul 01, 2019 -

Mercedes-Benz of Salem responded

Your comments keep us motivated and working hard for all of our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

June 29, 2019

New tires and tail light replacement. Rraligned. Always friendly fast service . Keeps us informed of any issues needing attention along the way. Car comes back really clean. I had new tyres and real More

by trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Larson
Jul 01, 2019 -

Mercedes-Benz of Salem responded

We work hard to go that extra mile for our guests. Thank you for choosing us!

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