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Mercedes-Benz of Salem

Salem, OR

4.8
892 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 893 reviews

June 02, 2017

Brian's service Brian's attention & knowledge to my specific needs has been invaluable in ordering up a factory built Sprinter. I'm confident the wait will be worth More

by Pof
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Mercedes-Benz of Salem responded

Thank you for giving Brian and Mercedes-Benz Sprinter of Salem the chance to earn your business.

June 02, 2017

Super happy Brian Merrell and his staff were top notch in helping me buy our new sprinter. Helpful and fast. They got us what we we wanted as fast as Possible More

by Spencerdog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Mercedes-Benz of Salem responded

Thank you for the great review!

June 02, 2017

Most knowledgeable Sprinter Manager! Brian Merrell is is the most knowledgeable Sprinter salesman. He listens to his customers and pairs their needs with the perfect vehicle. I would st More

by Tuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Mercedes-Benz of Salem responded

Thank you for taking the time to leave this stellar review for Brian & Sprinter of Salem.

May 31, 2017

Hooked us up! Brian was fabulous helping us out with our purchase of a dream sprinter and all of the customizations that we wanted. We are super satisfied and very More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2017 -

Mercedes-Benz of Salem responded

Brian gets excited when he helps people, as does everyone here at Mercedes-Benz of Salem. Thank you for being awesome customers.

May 30, 2017

Awesome Experience Brian knows his stuff inside and out. The go to guy in the area for knowledge and service. Great variety of units in stock and available. More

by Quadmafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2017 -

Mercedes-Benz of Salem responded

Thank you for letting the world know that Brian is awesome!

May 30, 2017

Sprinter cargo van purchase from Brian Merrell We recently ordered a Sprinter cargo van from Brian Merrell at MB Salem and agree with the other reviewers that he provides exceptional customer servi More

by JohnC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2017 -

Mercedes-Benz of Salem responded

John, Thank you for letting us know that Brian is maintaining his and Mercedes-Benz of Salem's reputation for customer service.

May 26, 2017

Donavan It is always unpleasant when your car needs repair. Since our car is a Mercedes we felt it would be best to take it to people who would be experts i More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Rodriguez
May 30, 2017 -

Mercedes-Benz of Salem responded

Deborah, thank you for letting us know that Donovan is living up to the standards we set forth here at Mercedes-Benz of Salem.

May 25, 2017

Sprinter Worker Brian Merrell goes above and beyond! One of a kind! No BS, super pro! Sharp shooter What can I say he's the MAN. No need to look elsewhere More

by Jeff Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2017 -

Mercedes-Benz of Salem responded

Jeff, thank you for giving this outstanding review, and you are right, there is no need to look anywhere else and Brian is pretty cool isn't he?

May 25, 2017

My visit to Valley Motors service department Of course Mike Schmidt is the best but I have to say Donovan greeted me by name when I took my car in..was very efficient in getting me set up and to More

by Donna Gilchrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donovan Rodriguez
May 30, 2017 -

Mercedes-Benz of Salem responded

Donna, thank you for the outstanding review of Mike, Donovan, and our service department.

May 24, 2017

we were impressed Donovan was great about getting our car in with the right service person and kept us informed about the service that was needed. Mike our service t More

by crossfireowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Rodriguez
May 25, 2017 -

Mercedes-Benz of Salem responded

Thank you for letting us know that we are still living up to our reputation here at Mercedes-Benz of Salem, the crew will be excited to know that you took the time to let us know how happy you are.

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