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Mercedes-Benz of Salem

Salem, OR

4.8
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,022 reviews

September 06, 2019

Best customer service I couldn’t be more satisfied with the service Abel provided. We purchased a car though him and would highly recommend him to anyone. Thank you More

by Alina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Mercedes-Benz of Salem responded

Thank you for this great recommendation! We appreciate your kind words.

September 05, 2019

Great Experience I wasn't initially planning on buying a Mercedes, I just wanted to test drive one. However after the test drive I had to buy one. The SUV is quiet and More

by JoJo090284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Sep 13, 2019 -

Mercedes-Benz of Salem responded

We strive to provide that smooth and easy response every time! Thank you for choosing us for your purchase.

September 05, 2019

Excellent Experience Abel and Mike were great to work with, they made me feel very valued as a customer. This is my second lease, the team made it easy and was very consid More

by Augie2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Mercedes-Benz of Salem responded

We do what we can to make every part of your experience feel like a valued one. Thank you for choosing us to work with.

September 04, 2019

EXCELLENT STAFF!!! We highly recommend this location. Abel and the rest of the staff were polite, knowledgeable and willing to listen. We didn’t feel pressured to get in More

by MiloBadilo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Mercedes-Benz of Salem responded

We always appreciate kind words from customers like you! Thank you for this great review and we hope to see you again soon!

August 30, 2019

Servicing Your Vehicle EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to eart More

by Carol12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Laetsch
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We're so happy you left this recommendation! Thank you for choosing us for your business!

August 26, 2019

Abel was knowledgeable and listened to what we wanted What a great experience! We went into the dealership with a plan. We thought we knew what we wanted. Able was knowledgeable, patient and listened to More

by Sanberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We're always happy to provide that low pressure experience to our customers. Thank you for the 5-star review. Diego IS a rockstar!

August 24, 2019

Great people to work with! We have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth. Have purchased four new cars from More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We want to thank you for your continued business and for this excellent review! We'll be thrilled to work with you on the fifth vehicle.

August 23, 2019

SALES DID A GREAT JOB Just would like to take a minute to let other people know how friendly your Sales staff was. And how easy they were to work with. In the future I will More

by S//Ingrid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
Sep 04, 2019 -

Mercedes-Benz of Salem responded

Thank you for your kinds words. We try be as friendly as we can be! Thank you for choosing to work with us.

August 21, 2019

Top Notch Sales Brought my Benz in for service and Ingrid was awesome and showed my several vehicles they had that would meet my needs. She was so knowledgeable and p More

by Cla250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik, Joshua Larson
Sep 04, 2019 -

Mercedes-Benz of Salem responded

Thank you for this superb recommendation! We want to wish you many happy miles in your Mercedes-Benz!

August 01, 2019

Great service. Thanks for the 20+years of care. Miss my friend,Klaus He has sold us 5 cars. Hope he is finding some fun in his retirement. Thanks Again to our friend in Service who did such gre More

by Klaus@valley 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Laetsch, Joshua Larson
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Klaus would be happy to stop in and help you for #6! Thank you for your kind words Mary.

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