Mercedes-Benz of Salem

Ideal car buying experience. I would not hesitate to recommend this dealership. Welcoming and thorough in serving my needs. Cydny was delightful to work with, a great listener and I would not hesitate to recommend this dealership. Welcoming and thorough in serving my needs. Cydny was delightful to work with, a great listener and sincere in her customer approach. She didn't hesitate to partner with her manager when needed and together they created the ideal customer experience in buying a car for me. More

Fast Friendly Service Cyndy and Mike were wonderful to work with. Told Cyndy what we were looking for and she showed us what was available. Found the exact car and it was v Cyndy and Mike were wonderful to work with. Told Cyndy what we were looking for and she showed us what was available. Found the exact car and it was very easy from there to "make it happen". We will definitely go back to Cyndy again!! Thank you for checking back with us after the sale. More

My recent purchase of my dream car has far exceeded any expectations or experience I've encountered at previous dealerships! I'm so thankful to be part of this Mercedes Benz dealership family, from working expectations or experience I've encountered at previous dealerships! I'm so thankful to be part of this Mercedes Benz dealership family, from working with Abel start to finish on my purchase, to the manager respecting my time, and the service manager introducing himself for future service visits, my experience has truly been extraordinary!! Abel not only listened, but made sure that each and every want and concern was completely addressed. I have a nostalgic history with Mercedes Benz and I have to say today's Mercedes is everything wonderful I remember, but so much more! More

Outstanding Sales Experience Cyndy Patterson made my shopping experience enjoyable and easy. Generally after you leave the dealership you don't often hear from the sales rep again Cyndy Patterson made my shopping experience enjoyable and easy. Generally after you leave the dealership you don't often hear from the sales rep again. Cyndy has checked in with me on a few occasions now to make sure my questions were answered, was I able to get my app working correctly, am I loving my new car, and did I need help with anything else. Excellent customer service. Cyndy, you are amazing. Thank you! More

Fun, Friendly, and Easy! Able helped me trade in my damaged Benz for a new one and was amazing! I told him what I wanted and he showed me my opinions. The whole time I felt li Able helped me trade in my damaged Benz for a new one and was amazing! I told him what I wanted and he showed me my opinions. The whole time I felt like he was working with my best interests in mind! As someone who has never financed a car before, it was intimidating to do so but Able and the finance department made it so easy and stress free! I love my new Benz! 😃 More

Excellent salesman Eli Guevara was very knowledgeable and very patient as he explained Everything to me..... I was quite impressed...with All he knew and also with the c Eli Guevara was very knowledgeable and very patient as he explained Everything to me..... I was quite impressed...with All he knew and also with the cars he was showing me......I definitely will be back when I am ready to purchase,! Thankyou Eli......Deborah More

Abel is the best!! Abel is the most knowledgeable and friendly salesperson I have ever worked with. And after the sale, when the car owner’s manual comes up a little sho Abel is the most knowledgeable and friendly salesperson I have ever worked with. And after the sale, when the car owner’s manual comes up a little short on being informative, Abel has the answer on how things really work. Best post-sale customer service I have ever encountered. More

Outstanding Service The sales person I was working with was Cyndy Patterson. She was outstanding in her followup before my purchase and after my purchase. All the emplo The sales person I was working with was Cyndy Patterson. She was outstanding in her followup before my purchase and after my purchase. All the employees at Mercedes of Salem that I came in contact were very service oriented and made me feel that I was being taken care of. Thank-you Cyndy for the outstanding effort in my purchase of my Mercedes. she was out More

Best dealership in Oregon! Very happy with the car buying experience provided by Abel and Mike. I've been getting cars at this dealership for years and continue to be astounded Very happy with the car buying experience provided by Abel and Mike. I've been getting cars at this dealership for years and continue to be astounded by the level of service. Highly recommended! More

Great dealership Everyone at the dealership went out of their way to ensure we understood our new car, but Abel even met us on his day off because we had an emergency Everyone at the dealership went out of their way to ensure we understood our new car, but Abel even met us on his day off because we had an emergency trip to make a couple of days after we bought the car. More