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Mercedes-Benz of Salem
Salem, OR
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,022 reviews
January 16, 2020
The best service Mike Harder and Don are great people. We always feel welcome when we come in for service. They answer our questions and go above and beyond to help us Mike Harder and Don are great people. We always feel welcome when we come in for service. They answer our questions and go above and beyond to help us. Thank you, Mike and Don! More
by a loyal customer
January 09, 2020
We just purchased a new GLE and worked with Abel. The car that we wanted ended up being at another cities dealership. We went back to Abel and had him help us get the car, because we loved his friendly, no p that we wanted ended up being at another cities dealership. We went back to Abel and had him help us get the car, because we loved his friendly, no pressure personality. He helped us get what we wanted and never appeared frustrated when we changed our mind last minute on a few things. More
by Laura.herndon14
Employees Worked With
January 08, 2020
Sprinter Purchase Everyone was quick to respond to my questions and had great follow through. I couldn't ask for anything more during a vehicle purchase. Eli met my wif Everyone was quick to respond to my questions and had great follow through. I couldn't ask for anything more during a vehicle purchase. Eli met my wife and I on a Saturday and went over all the new features on the vehicle. More
by jayp
December 27, 2019
Abel was very helpful, professional, and knowledgeable about the vehicles that we looked at. Mike and Chris were great with the pricing and financing. Thanks for the great car Able and Mike. A+ Experience about the vehicles that we looked at. Mike and Chris were great with the pricing and financing. Thanks for the great car Able and Mike. A+ Experience. We will be back. More
by Phil Tingle
December 26, 2019
This guy is awesome really good at what he dose 10++++ Helped get us in my new vehicle Very nice we would go back when we need another vehicle thanks Helped get us in my new vehicle Very nice we would go back when we need another vehicle thanks More
by Priscillam2015
Employees Worked With
December 21, 2019
Great service by Abel and follow up! Thank you for the recommendations, showing us different models and teaching us all the new tricks in the new car! We are loving it. Thanks for your time and help!!!! E recommendations, showing us different models and teaching us all the new tricks in the new car! We are loving it. Thanks for your time and help!!!! Everyone was great! More
by Kellyg
Employees Worked With
December 20, 2019
Great people, great service! I had been debating on buying a car for a few months and finally went in to Mercedes to test drive one I had found online. Abel met me there and was s I had been debating on buying a car for a few months and finally went in to Mercedes to test drive one I had found online. Abel met me there and was so friendly and accommodating, I ended up buying the car the next day. From start to finish he made sure I was %100 comfortable with my purchase. Excellent customer service all around and I’m very satisfied with my purchase. Would absolutely recommend them to family and friends. More
by hannah_houston
Employees Worked With
December 10, 2019
Great Shopping Experience Ms, Ingrid, and Mr. Mike Harder are such great experience sales in the dealership. Friendly, Helpful, Warmly, I love my GLS as they recommend. Ch Ms, Ingrid, and Mr. Mike Harder are such great experience sales in the dealership. Friendly, Helpful, Warmly, I love my GLS as they recommend. Cheers! More
by Hide Man
December 08, 2019
Extremley Helpful They are very accommodating and help you out if you have any special needs or arrangements. They won't try and con you or use upsell you. They are very accommodating and help you out if you have any special needs or arrangements. They won't try and con you or use upsell you. More
by GJK
Employees Worked With
December 07, 2019
Recently bought a bmw 228i and I love it. This place has great customer service and will really work with you. I would highly recommend this place if you are looking for a new vehicle! great customer service and will really work with you. I would highly recommend this place if you are looking for a new vehicle! More
by Julian Byrd
Employees Worked With
