Back

Mercedes-Benz of Salem

Salem, OR

4.8
1,056 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Contact Dealership

2405 Commercial St. SE

Salem, OR

97302

Directions

By Type

Showing 1,056 reviews

December 04, 2024

Was in desperate need of service help excellent service addressed all my questions and car is running well. Many thanks More

by Lcuencas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 04, 2024

I love their customer service. It shows that they care about you and the service they provide. More

by MARIEBRADFORD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 03, 2024

Fast and complete service, reliable and on time delivered with a smile and admirable cost control. Thanks. More

by jayceschu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 02, 2024

I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherw More

by BMANPENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 02, 2024

Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. More

by RGOERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 02, 2024

Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years. More

by RAJPAONASKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Thanks for making the drive down!

December 01, 2024

Polite, knowledgeable and friendly staff. They kept me in touch about the servicing options, and the work was completed on time More

by SIMON.JUSTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 30, 2024

It wasn’t until I was checking out that recommendations were made for repairs that could have been completed and or approved while the vehicle was in the shop. More

by TRENTBROWN751
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Post
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for your feedback. We appreciate you bringing this to our attention. We understand that it can be frustrating when service recommendations are not communicated until the end of the service visit. We strive to provide transparent and informative communication throughout the entire service process. We will use your feedback to improve our communication procedures and ensure that all potential service needs are discussed with our customers in a timely and comprehensive manner.

November 28, 2024

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service. More

by stanhorack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 26, 2024

Good Courteous, efficient. Explains everything thoroughly No Very helpful, loaner care when I need one More

by DRNICKB
Recommend Dealer
Yes
Employees Worked With
Don
...
8
...