Mercedes-Benz of Salem
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,025 reviews
Thank you! Very professional and knowledgeable about his job. Amazing customer service. Mike goes out of his way to make you feel comfortable with your purchase. job. Amazing customer service. Mike goes out of his way to make you feel comfortable with your purchase. More
Abel was a total pro while we worked with him, and made the entire process SO easy to get into a brand new Mercedes Benz! the entire process SO easy to get into a brand new Mercedes Benz! More
These guys are the best! Super responsive and great attitude. Unbelievable customer service I will definitely do a deal with Abel again. Five stars for the dealership!! attitude. Unbelievable customer service I will definitely do a deal with Abel again. Five stars for the dealership!! More
I've had new cars for years - I'm over 70 - I've had BMW, Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on se Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on service for the warranty period - 30,000 miles. This time around, I bought a Mercedes. I liked the car (still do), but the deal I got from them was ... so-so. But my surprise came at the first service call - I was shocked that it was over $200. just a routine oil change, really. Then the 2nd came along - just under a year from purchase - again, just routine service - no repairs or problems - over $400!!!! I like the car, but I'm really feeling screwed by this dealership. So... Warning - if you're used to minimal service charges, as I was - beware. This 'feature' was NOT Explained when I bought the car. And it's a shame, because I really like the car... but... never again. In less than a year, I've spent nearly $700 on a couple of oil changes... It's ridiculous. More
We had an excellent experience here. It was our first leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond to make sure our experience was seamless. 10/10 leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond to make sure our experience was seamless. 10/10 will be coming back for our next vehicle. More
Cindy was a joy to work with! She found us the perfect new Mercedes, went beyond and above in what were complicated circumstances, was always extremely responsive to any queries and we are THRILLED with t new Mercedes, went beyond and above in what were complicated circumstances, was always extremely responsive to any queries and we are THRILLED with the vehicle. We cycle out of cars quickly and are so pleased with her (and the car) she will be selling us the next one! More
Great person, easy to communicate, understandable, great experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. More
Oil change= $320.00 in labor!!!??? Labor?Oil change and Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. More
Abel and this dealership overall is a professional and efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs to match you up with what you want. Very timely and attentive, but most importantly, just great people overall. Abel is a stand up guy and gets the job done! Mike the manager is fantastic too. More
I could not be happier with the car I purchased. And I could not be happier with the service and attention I received from Abel. could not be happier with the service and attention I received from Abel. More