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Mercedes-Benz of Salem

Salem, OR

4.8
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,025 reviews

November 17, 2020

Thank you! Very professional and knowledgeable about his job. Amazing customer service. Mike goes out of his way to make you feel comfortable with your purchase. More

by casebeerconstruction
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Salem responded

Thank you for your review! We appreciate it.

November 10, 2020

Abel was a total pro while we worked with him, and made the entire process SO easy to get into a brand new Mercedes Benz! More

by bmgarstka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Salem responded

Enjoy your new Mercedes! Thank you.

October 27, 2020

These guys are the best! Super responsive and great attitude. Unbelievable customer service I will definitely do a deal with Abel again. Five stars for the dealership!! More

by ryankulig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Mercedes-Benz of Salem responded

We try to keep things at those super and unbelievable levels where we can. Thank you for working with us.

October 26, 2020

I've had new cars for years - I'm over 70 - I've had BMW, Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on se More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Post
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Mercedes-Benz of Salem responded

Jake we'd love to hear more from you on your experience with us. Give our Service Manager a call when you can at (503)585-1231.

October 25, 2020

We had an excellent experience here. It was our first leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond to make sure our experience was seamless. 10/10 More

by Ashleigh A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Nov 24, 2020 -

Mercedes-Benz of Salem responded

We can't wait to work with you again! Enjoy your new ride!

October 24, 2020

Cindy was a joy to work with! She found us the perfect new Mercedes, went beyond and above in what were complicated circumstances, was always extremely responsive to any queries and we are THRILLED with t More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Nov 24, 2020 -

Mercedes-Benz of Salem responded

Thank you for working with us! We look forward to hearing from you.

October 06, 2020

Great person, easy to communicate, understandable, great experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. More

by Taidouhuang
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Mercedes-Benz of Salem responded

Thank you for your kind words and this review!

October 03, 2020

Oil change= $320.00 in labor!!!??? Labor?Oil change and Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. More

by bbkilpatrick79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohr, Jeremy Chittenden
September 01, 2020

Abel and this dealership overall is a professional and efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs More

by bigb6583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Mercedes-Benz of Salem responded

We think you are pretty fantastic as well. Thank you!

August 27, 2020

I could not be happier with the car I purchased. And I could not be happier with the service and attention I received from Abel. More

by leahfish47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Mercedes-Benz of Salem responded

Glad to hear it! Thank you.

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