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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
October 28, 2022
AC has been a problem the last 3 years. It's good to get it fixed. Had to wait in line a long time for service but you stood behind the warranty. Thanks. With the cold weather, haven't real It's good to get it fixed. Had to wait in line a long time for service but you stood behind the warranty. Thanks. With the cold weather, haven't really check out that it is finally fixed. More
by ARLIEHOME4
Verified CustomerEmployees Worked With
October 24, 2022
Don has taken care of our service for years now. He is always polite and pleasant and ensures that the correct service is done on all of our Mercedes vehicles. He is always polite and pleasant and ensures that the correct service is done on all of our Mercedes vehicles. More
by DaveJ
Employees Worked With
October 17, 2022
The dealership and its “auto service” staff are excellent, professional, and very communicative. It is a pleasure to have them for work on my Mercedes. excellent, professional, and very communicative. It is a pleasure to have them for work on my Mercedes. More
by mbennett8
Employees Worked With
October 17, 2022
Always excellent work and done as expected in a timely way. We appreciate the text updates and always asking if there are questions about service items. way. We appreciate the text updates and always asking if there are questions about service items. More
by bcoons
Employees Worked With
October 16, 2022
Dropped a sprinter/winnebago for a recall and oil change. Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! More
by J.D.BARTON
Employees Worked With
I can't remember. The service guy that checks people in.
October 16, 2022
Always a great experience when I go to the service dept . Don Post does a fantastic job and you can trust his opinion! Don Post does a fantastic job and you can trust his opinion! More
by gaylehome
October 13, 2022
Everyone in the service department was very polite and helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job c helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job cleaning my vehicle! More
by JORDYJOE
Employees Worked With
