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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
December 22, 2022
I was treated with courtesy, my questions were answered. overall I was very satisfied. Patrick B overall I was very satisfied. Patrick B More
by PBANDJ7654
Verified Customer
December 17, 2022
Knowledgeable. Honest. Fair. Personable. Reliable. Everything I look for in doing business with someone. Certain to be a repeat customer. Is 6 stars an option? Ph Honest. Fair. Personable. Reliable. Everything I look for in doing business with someone. Certain to be a repeat customer. Is 6 stars an option? Phil Salem More
by SALEMSHRED
November 15, 2022
Brian found me another beautiful Sprinter van despite a problematic supply chain. Eli walked me through the new van's controls and set me up on the MBme app. It was a very easy and pleasant experience. I' problematic supply chain. Eli walked me through the new van's controls and set me up on the MBme app. It was a very easy and pleasant experience. I've purchased several vans from MBSalem and will reach out again when I need another. More
by william.alcorn
November 11, 2022
I had a great experience with Eli and Brian when I was picking out a sprinter van! They were very helpful with the whole process. Afterwards I had a couple of minor issues with the van and they were hel picking out a sprinter van! They were very helpful with the whole process. Afterwards I had a couple of minor issues with the van and they were helpful getting everything squared away. Super thankful for the help and making sure we were 100% good to go! We looked at a few different dealers in the PNW and these guys were top notch through the whole experience! More
by DDoepker
November 09, 2022
On my way to drop off the car for scheduled maintenance, a message appeared on the dash, don't turn off the engine. Mr. Post managed to turn the scheduled maintenance as well as completing the repair wit a message appeared on the dash, don't turn off the engine. Mr. Post managed to turn the scheduled maintenance as well as completing the repair within the same day. More
by deldiebig
Employees Worked With
November 03, 2022
Brian and Eli treated me exceptionally. Both of them treated me like a valued customer from beginning to end. I would recommend anyone looking for a sprinter to come see Brian and Eli at Me Both of them treated me like a valued customer from beginning to end. I would recommend anyone looking for a sprinter to come see Brian and Eli at Mercedes Benz of Salem More
by Nissiconstruction-Jose Nuñez
