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Mercedes-Benz of Salem
Salem, OR
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,025 reviews
October 28, 2021
Brian and Eli are the BEST! Super helpful and kind. Made the process of purchasing a new Sprinter an ease. Can't wait to do business with both of them in the future. Thank you Mercedes-Benz of Salem!!! the process of purchasing a new Sprinter an ease. Can't wait to do business with both of them in the future. Thank you Mercedes-Benz of Salem!!! More
by Jake Wadleigh
August 05, 2021
Eli and Brian are the ultimate dynamic duo! Hospitality, professionalism, and no pressure from these guys. I was very pleased with my experience and this is why I am a repeat customer at Salem Mercedes. professionalism, and no pressure from these guys. I was very pleased with my experience and this is why I am a repeat customer at Salem Mercedes. More
by Susan
August 04, 2021
This was the best experience I've ever had at a dealership ever! Brian Merrell was super knowledgeable about the Sprinter vans I was interested in without coming across uppity. This dealership was dealership ever! Brian Merrell was super knowledgeable about the Sprinter vans I was interested in without coming across uppity. This dealership was excellent and didn't make me feel out of place with my disabled clients I had with me walking around and looking at vans. Everyone had a smile and made my guys feel rite at home. Before coming to this dealership I hated the pressure that the people working at car lots made me feel when I was looking around. Brian was like talking to a regular guy you would meet at a game without any pressure just I fountain of knowledge about Sprinters and there competitors . I'd definitely recommend Mercedes Benz of Salem To anyone looking for a car or just wanting to gather information before making an informed decision on a van for there business or personnel transportation needs. More
by SteveHobson
August 03, 2021
MB of Salem help me on the process of the Wright vehicle. Eli and Brian are very nice to assist me with all my questions. Thanks again Eli and Brian. Eli and Brian are very nice to assist me with all my questions. Thanks again Eli and Brian. More
by newparadise
July 31, 2021
Brian was great to work with from the start. He had the van I wanted, and though it wasn't in Oregon at the time I ordered it, he remained in contact with me monthly to keep me informed on the progress and van I wanted, and though it wasn't in Oregon at the time I ordered it, he remained in contact with me monthly to keep me informed on the progress and its expected arrival. When I went to pick it up, he and Eli both were super helpful and informative, and the process went quickly. I would work with them again in a minute. More
by Anne B
July 27, 2021
MB of Salem is a fantastic dealership and Abel was particularly helpful. We have brought our vehicles there for several years for service and when it was time to purchase a new one, Able was there to particularly helpful. We have brought our vehicles there for several years for service and when it was time to purchase a new one, Able was there to help. We are picky - and Able did all the work to help find us the vehicle we wanted. Truly above and beyond service. More
by bechteljim
July 25, 2021
Abel and his team were great! I came late in the afternoon looking for a car and they had me driving home in it a short time later. Really happy with the car and service. afternoon looking for a car and they had me driving home in it a short time later. Really happy with the car and service. More
by james.olsson1
Employees Worked With
July 16, 2021
Abel was fantastic. Incredibly helpful, knowledgable and responsive. He was always available and answered all my questions quickly. I would definitely recommend working with Abel and the team at MB of Salem responsive. He was always available and answered all my questions quickly. I would definitely recommend working with Abel and the team at MB of Salem More
by PCC
Employees Worked With
June 24, 2021
Eli’s a great guy to work with. I suggested I liked it simple/straightforward. He made the whole process so. Thanks also to Brian and Chris! simple/straightforward. He made the whole process so. Thanks also to Brian and Chris! More
by rjhillmer
June 13, 2021
Eli Guevara gave us excellent service from the very beginning! He was always there to answer any questions and always called us back. Nice person beginning! He was always there to answer any questions and always called us back. Nice person More
by Yachatsmon
