Mercedes-Benz of Salem

This was our first purchase with MB Salem. We worked with Cyndy and it was a great experience. She was knowledgeable about the vehicle and was willing to work with us on locating the vehicle o We worked with Cyndy and it was a great experience. She was knowledgeable about the vehicle and was willing to work with us on locating the vehicle or building it but as it happened, we found exactly what we were looking for right on the dealership floor. I would definitely recommend MB Salem. Thank you, Cyndy! More

Never had an easier or more smooth transaction. Professionals, frome the salesman to delivery. Never did I feel pressure, just appreciated as a customer. Any future Benz will be purchased here. Professionals, frome the salesman to delivery. Never did I feel pressure, just appreciated as a customer. Any future Benz will be purchased here. More

Brian Merrell all star review, genuinely made us feel like family and got us into our dream Sprinter 4x4. Truly a good human being all around and it showed throughout the entire purchase process. like family and got us into our dream Sprinter 4x4. Truly a good human being all around and it showed throughout the entire purchase process. More

Brian and Eli are absolute professionals. We operate a business requiring many vans. I always enjoy the time I spend with these gentlemen. Brian brings a massive amount of experience and i We operate a business requiring many vans. I always enjoy the time I spend with these gentlemen. Brian brings a massive amount of experience and industry knowledge. He doesn’t screw around and is ALWAYS true to his word. Do yourself a favor and call MB Sprinter of Salem. More

Cindy was amazing! Really enjoyed working with her on my Mercedes purchase. I would highly recommend her. Really enjoyed working with her on my Mercedes purchase. I would highly recommend her. More

They were extremely nice and professional. They contacted us first thing the morning about making an appointment. We then got there early and still had us in our test drive. They were willi They contacted us first thing the morning about making an appointment. We then got there early and still had us in our test drive. They were willing to work with us on financing. More

There is something refreshing about sales being about the customer needs - what a lost art! Brian, Eli and the Mercedes Salem Sprinter Team (and finance) went over and beyond to make it a quick, informative, customer needs - what a lost art! Brian, Eli and the Mercedes Salem Sprinter Team (and finance) went over and beyond to make it a quick, informative, and a friendly experience. It was all about how they could make it easier on us. With so much anxiety typically with a large financial purchase - the trust and honesty that came from their team was more than refreshing. My small business has had large hits from the pandemic this past few years and this was a big deal! Thank you for all your support, partnership, and friendship. Can't wait to cruise by and say "Hi" to the team with our new Sprinter. Class acts! Cannot Recommend them enough! More

Worked with Brian Merrell and Eli Guevara on our purchase of a new 4x4 Sprinter. Brian helped make sure we understood what each of the options were and helped us order exactly what we wanted. From my exper of a new 4x4 Sprinter. Brian helped make sure we understood what each of the options were and helped us order exactly what we wanted. From my experience test driving at other dealer locations - they seemed to only be interested in selling us what they had on the lot at an inflated price. That was never the case with MB of Salem. Once the van was delivered, Eli did a wonderful job walking us through the features on our van and getting us connected with the MB apps. We wanted to limit our in person time while picking up the van so Brian made sure all of the paperwork was ready to go and Eli promptly met us outside to go over the van. Very please with our experience at MB of Salem. More

Great experience. Brian and Eli kept us updated on the progress of ordering our van, letting us know when it was there, and walking us through the purchasing process. They are obviously very knowledgeabl progress of ordering our van, letting us know when it was there, and walking us through the purchasing process. They are obviously very knowledgeable of the product and are enthusiastic to share their pride in the line. They were thorough in explaining all of the ins and outs of the vehicle and how to contact them if issues came up. More

From the first phone call I made to the dealership, I was treated like a valued customer, and Brian was determined to find me the van that our company needed despite the massive van shortage. Eli was very treated like a valued customer, and Brian was determined to find me the van that our company needed despite the massive van shortage. Eli was very helpful and easy to work with. The whole process was easy, and we ended up with exactly what we wanted, and for several thousand less than another dealer we had talked to! I would highly recommend working with them, and I will be back when we are ready to buy our next van. -David More