Mercedes-Benz of Salem

Good and fast service. Nice experience with good communication. Keep up the good work. Thanks Nice experience with good communication. Keep up the good work. Thanks More

I am very pleased with both the service center and the sales dept. we own 2 Mercedes’. My only complaint is the new card technology is to complicated to use😀 sales dept. we own 2 Mercedes’. My only complaint is the new card technology is to complicated to use😀 More

easy to make an appointment by phone. The maintenance on the vehicle is quick and I am back on he road. The maintenance on the vehicle is quick and I am back on he road. More

From the minute I spoke with Eli Guevara and Brian Merrell at the Mercedes-Benz Sprinter of Salem, I knew I had found the right spot to order my Sprinter van for upfitting. In contrast with dealers i Merrell at the Mercedes-Benz Sprinter of Salem, I knew I had found the right spot to order my Sprinter van for upfitting. In contrast with dealers in Portland, Eli took the time to explain my options, help me find ways to get the best product for the price and made a somewhat confusing process easy to access. Not only was the price far better than I expected, their additional services and support were offered with kindness and integrity (and much cheaper than dealers in Portland are charging). You can't go wrong with these people and this dealership. If you are interested in a Sprinter, you need to make the drive to Mercedes Benz of Salem. More

Low pressure, fair deal. All personnel were polite and curtiest Would recommend to all friends All personnel were polite and curtiest Would recommend to all friends More

I just picked up my brand new 2022 144 4x4 Sprinter from Mercedes-Benz of Salem on Friday after going through the ordering process. I worked with Brian Merrell and his assistant Eli Guevara to get the exact Mercedes-Benz of Salem on Friday after going through the ordering process. I worked with Brian Merrell and his assistant Eli Guevara to get the exact van that I wanted. Both of those guys were incredibly knowledgeable and professional with every step of the ordering and sales process. They were totally familiar with all of the factory add-ons and answered all of my questions with expertise and sincere guidance. I always felt like I was getting the red carpet treatment with them and that they were helping me to attain my dream vehicle. I highly recommend to anyone looking to buy a Sprinter to contact Brian and Eli at Mercedes-Benz of Salem as those two professionals will work hard to get the customer an awesome van. More

The staff is fantastic to work with, it was quite the process of building a car, and they were super helpful and fun to work with, highly recommend anyone buying a Mercedes there no reason to go anywhere process of building a car, and they were super helpful and fun to work with, highly recommend anyone buying a Mercedes there no reason to go anywhere but Salem Mercedes. More

I had a great experience dealing with Eli and Brian. Excellent service from the first call to picking up my vehicle. I hope to do business with them and MB of Salem in the future. Excellent service from the first call to picking up my vehicle. I hope to do business with them and MB of Salem in the future. More

Cyndy was very informative and explained things to where we understood. She matched us to the vehicle that gave us what we were looking for..The process was quick and relatively simple. She has made herself we understood. She matched us to the vehicle that gave us what we were looking for..The process was quick and relatively simple. She has made herself available for answering our questions. We would work with her again. More

Brian Merrell, Eli and the entire team at MB Salem were great to work with when purchasing my Sprinter van. Brian guided me through the ordering process knowing which options on the van were preferred for great to work with when purchasing my Sprinter van. Brian guided me through the ordering process knowing which options on the van were preferred for my use as well as knowing which options would be challenging due to the supply chain availability. The communication was always clear and prompt with Brian and Eli. There was never an admin error or delay. When I arrived in Salem all the way from Vermont, Brian had everything ready so the purchase/turn over process would be smoother than butter :) More