Mercedes-Benz of Salem

They are great folks. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. More

Nice, clean, friendly and fast service. I dont have anything else to say you're great!! I dont have anything else to say you're great!! More

Great customer service. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. More

All the service that was done was explained to our satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide co satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide coffee and drinks. More

Evan is always friendly and helpful. My van is always ready ahead of time. Great waiting area too. My van is always ready ahead of time. Great waiting area too. More

First time buying a vehicle from out of state and without a visit to the dealership. Brian was incredibly responsive and attentive to every detail, including guidance on titling/registration out-of-state an a visit to the dealership. Brian was incredibly responsive and attentive to every detail, including guidance on titling/registration out-of-state and the practicality of extended warranty options. His honesty and transparency was apparent from the start, even through email. Eli was quite helpful on the details and available after the sale. They allow storage of the van onsite until I can travel to pick it up. Would strongly recommend them to anyone shopping out of state. More

Very pleasant experience from start to finish. No pressure or deceptive tactics to get the sale. No pressure or deceptive tactics to get the sale. More

Purchased our Sprinter from MB of Salem. Eli was so easy to speak to throughout the whole process. Everything was done through email or over the phone. He was very responsive to any question Eli was so easy to speak to throughout the whole process. Everything was done through email or over the phone. He was very responsive to any questions and kept me updated on delivery of our van. Would definitely do business with him again! More

Always treated with respect and consideration from start to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. More

It's definitely not a big city dealership. Things take a little longer to get done because they're so small. They don't have the staff nor the parts avaliable. But, really great people in serv Things take a little longer to get done because they're so small. They don't have the staff nor the parts avaliable. But, really great people in service. Taking so long is justifiable. Lastly, I refuse to take my 2013 GL63 AMG, and my 2002 E320 to anyone but Mercedes. both cars are in amazing condition. I'll pay the $190.00 shop fees. I'll pay more for Mercedes parts. They guarantee their work. Small shops say they do, but most don't. I LOVE higher standards with everything. Proud people in whatever they do. It costs more...period. I will give them a 5 star when the day comes when my car is finished on time or under. More