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Mercedes-Benz of Salem

Salem, OR

4.8
1,003 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,003 reviews

October 26, 2024

The dealership is competent and friendly. They do a great job of tracking my cars needs as well as my preferences. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Treats my old car like it is a Gem. It is a 2007 and they seem to like seeing it come into the shop. More

by DIANNASCHILKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Would I recommend then? Depends on what for. For me it's a long drive to Salem just to get my car oil changed which due to the drive and wait takes about 1/2 a day. I do More

by howard14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

First time using this service department- easy drop off and very nice people! I will definitely return and recommend. Robyn More

by robynweiss3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Abel able was a knowledgeable, no pressure sales person. Mercedes-Benz of Salem is a professional establishment that made the car buying process quick, simple and easy. More

by HOZRODS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

They were helpful in finding out what was wrong with my car and fixing it. The shuttle service is great. And they washed my car afterwards. The man that helped me explained what was wrong and what needed t More

by Misskkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mal the shuttle driver-good guy
October 22, 2024

Very professional and knowledgeable staff. Clean facilities with a very nice waiting room and amenities. More

by CCRAWFORD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Very satisfied with the recent servicing of my Sprinter. Evan, the advisor, has always been patient and helpful when I've come in for work. I appreciated his review when I picked up my vehicle. Thank you so More

by MARCHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Service Dept is always top-notch. Don and Tony make the dealership proud and are the reason we don’t go anywhere else. More

by lindag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Over the years, Don and the staff have continuously been great to work with. Especially considering we live a two hour trip away. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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