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Mercedes-Benz of Salem
Salem, OR
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,025 reviews
October 16, 2022
Dropped a sprinter/winnebago for a recall and oil change. Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! More
by J.D.BARTON
Verified CustomerEmployees Worked With
I can't remember. The service guy that checks people in.
October 16, 2022
Always a great experience when I go to the service dept . Don Post does a fantastic job and you can trust his opinion! Don Post does a fantastic job and you can trust his opinion! More
by gaylehome
October 13, 2022
Everyone in the service department was very polite and helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job c helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job cleaning my vehicle! More
by JORDYJOE
Employees Worked With
October 03, 2022
Service advisor kept me well informed even tho the job took a longer than expected. took a longer than expected. More
by MKAZMIRUK90
Employees Worked With
September 25, 2022
Even though it is 35 miles from my house, I prefer going here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service. However, I had three issues with my last two services, which I believe all came down to their weakest link, their BDM. They forgot to add an issue to my service order, and didn’t have time to do it when I was there. They said they would call me the following day and schedule it, but they never did. With my other vehicle, they forgot to add the alignment I requested, but at least they were able to do it that same trip. More
by SL550 Owner
August 15, 2022
Really well run place. Friendly and respectful folks, and the techs get.it fixed the right way. Friendly and respectful folks, and the techs get.it fixed the right way. More
by 1956PRATT
Employees Worked With
August 14, 2022
I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting sodas and snacks while I was waiting More
by MIKEPLASKETT78
Employees Worked With
Other Employees :
Cyndy Patterson
August 14, 2022
The Service has always been on time and easy to schedule and follow through. We have been very satisfied with the Service every single time and follow through. We have been very satisfied with the Service every single time More
by ASAPH7
