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Mercedes-Benz of Salem

Salem, OR

4.8
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,025 reviews

November 15, 2022

Brian found me another beautiful Sprinter van despite a problematic supply chain. Eli walked me through the new van's controls and set me up on the MBme app. It was a very easy and pleasant experience. I' More

by william.alcorn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Mercedes-Benz of Salem responded

The supply chain issues won't stop us from providing that top-notch service! Thank you for choosing Mercedes-Benz of Salem!

November 11, 2022

I had a great experience with Eli and Brian when I was picking out a sprinter van! They were very helpful with the whole process. Afterwards I had a couple of minor issues with the van and they were hel More

by DDoepker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Salem responded

We hope you have many adventures in your Sprinter van! Thank you for choosing Mercedes-Benz of Salem!

November 09, 2022

On my way to drop off the car for scheduled maintenance, a message appeared on the dash, don't turn off the engine. Mr. Post managed to turn the scheduled maintenance as well as completing the repair wit More

by deldiebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Salem responded

Glad we could help! Thank you for stopping in!

November 03, 2022

Brian and Eli treated me exceptionally. Both of them treated me like a valued customer from beginning to end. I would recommend anyone looking for a sprinter to come see Brian and Eli at Me More

by Nissiconstruction-Jose Nuñez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Enjoy your new Sprinter! Thank you for choosing Mercedes-Benz of Salem!

October 28, 2022

AC has been a problem the last 3 years. It's good to get it fixed. Had to wait in line a long time for service but you stood behind the warranty. Thanks. With the cold weather, haven't real More

by ARLIEHOME4
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Mercedes-Benz of Salem responded

We are happy to stand behind such a great warranty. Thank you for choosing Mercedes-Benz of Salem!

October 25, 2022

went in for a service B. Job was done while I waited and the service consultant was very friendly. More

by JAINDLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sprinter service advisor, I don't see her name
Oct 28, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

October 24, 2022

Don has taken care of our service for years now. He is always polite and pleasant and ensures that the correct service is done on all of our Mercedes vehicles. More

by DaveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

Everything is fine, but only one nuance, that I have next problem appointment after recent service? More

by IRINAPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

The dealership and its “auto service” staff are excellent, professional, and very communicative. It is a pleasure to have them for work on my Mercedes. More

by mbennett8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Always excellent work and done as expected in a timely way. We appreciate the text updates and always asking if there are questions about service items. More

by bcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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