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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
May 06, 2023
Over all everyone was friendly and helpful shuttle driver was great only problem the computer's were down in Germany could not complete the software update. So now I have to drive all the way back to Salem w was great only problem the computer's were down in Germany could not complete the software update. So now I have to drive all the way back to Salem which is 60 miles one with not really happy about the added expense More
by CHURLIMAN1
Verified Customer
May 05, 2023
Polite, professional and assured us we would be back on the road safely as well as soon! He's the Man! the road safely as well as soon! He's the Man! More
by PBSHEWHOWATCHES@GMAIL.COM
May 03, 2023
I test drove the car months before I decided to purchase it, unfortunately I was in a wreck and it led me to buy a new one since my car was totaled. Abel informed me the GLB250 I looked at 2 months prior wa it, unfortunately I was in a wreck and it led me to buy a new one since my car was totaled. Abel informed me the GLB250 I looked at 2 months prior was still available, I told him, yes let’s do it. Abel was very professional and kept me up to date with financing and everything that was needed to purchase my car since I was out of the state at the time. When I got back to Oregon, Abel advised me it was ready for me to come and sign. The car was spotless, and so beautiful, everyone there treated us with respect & provided us with snacks while purchasing our new vehicle. This is my first Mercedes, I’ve always dreamt of having a nice luxury car, I will definitely be back for my 2nd Mercedes. If Abel is still at this dealership I will purchase from him! More
by lesspdh
Employees Worked With
May 03, 2023
We will continue to buy from Mercedes Benz of Salem! Abel is the man! He is amazing along with Mike! Love you guys! Abel is the man! He is amazing along with Mike! Love you guys! More
by Paularussell66
May 03, 2023
Abel was so kind and did a great job answering all of our questions. Really made the whole experience enjoyable. I would absolutely come back to purchase another vehicle. They went above and beyond to make m questions. Really made the whole experience enjoyable. I would absolutely come back to purchase another vehicle. They went above and beyond to make me feel like a valued customer. So happy with my new car!! ❤️ More
by brenda_b36
Employees Worked With
May 02, 2023
Always quick and professional in dealing with our Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. More
by ChuckH
Employees Worked With
April 30, 2023
Cordial, knowledgeable and efficient. Felt like family. Glad we did it and would do it again. Felt like family. Glad we did it and would do it again. More
by 541JIMJ@GMAIL.COM
April 30, 2023
Awesome customer service! Superb job on the recall and the Service A! This is where we'll bring our van for service. Thank you MB of Salem! Superb job on the recall and the Service A! This is where we'll bring our van for service. Thank you MB of Salem! More
by RESQER1
