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Mercedes-Benz of Salem
Salem, OR
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,025 reviews
Verified Customer
January 26, 2023
Brian did a great job explaining updates needed for my van and arranged appointment in service department, Eli helped programming the Van to my app, service department did a great job and Derrin in parts van and arranged appointment in service department, Eli helped programming the Van to my app, service department did a great job and Derrin in parts had accessories I wanted in Stock! More
by Eugene A
January 17, 2023
As always exceptional service, work was completed as planned and the car was cleaned inside and out. planned and the car was cleaned inside and out. More
by homestarlarson
January 14, 2023
My Sprinter has 5000 miles an needs front axle seal and driveline replacement and missing gaskets on side door that caused it to leak, but they didn't comp clearing a fault caused by me removing my front s driveline replacement and missing gaskets on side door that caused it to leak, but they didn't comp clearing a fault caused by me removing my front seats. Slightly disappointed as Van was 80k. Otherwise they personal was helpful and friendly. More
by jjburgard443
Employees Worked With
January 11, 2023
What a warm welcome we received from Brian and Eli! From the initial contact, through the order process and delivery scheduling we were always kept informed in a friendly, professional manner. They int From the initial contact, through the order process and delivery scheduling we were always kept informed in a friendly, professional manner. They introduced us to our new Sprinter with knowledge, helpfulness and consideration- very enjoyable. It was the best auto experience we’ve ever had, many thanks! More
by Lee Kaus
Employees Worked With
Other Employees :
Got a friendly welcome in Showroom, too, not sure of names.
January 05, 2023
Manager Brian found me a beautiful Sprinter passenger van despite a problematic supply chain. Eli helped us solved all of our questions, he is very professional . He walked us through the new van's controls despite a problematic supply chain. Eli helped us solved all of our questions, he is very professional . He walked us through the new van's controls and set me up on the app. It was a very pleasant experience. I will recommend him to my friends ! More
by QUI
Employees Worked With
