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Mercedes-Benz of Salem

Salem, OR

4.8
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,025 reviews

February 21, 2023

Don and his whole team are freaking amazing and fast excellent service! I will keep coming back for any future services! More

by Rosa Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

They are quite the team! Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 21, 2023

Has always been correct how long the service visit will take. No complaints about their service. More

by VANLIFE541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 19, 2023

Great service. Thanks to Don & team for being so efficient! You guys always do such a great job! More

by AIKMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 19, 2023

Service was good. Took a little longer than expect was all. But not bad. The job was completed as desired More

by Slball32
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 10, 2023

Stellar as Always! A+ Service. Team, quality, expedience - top notch and easy to work with. Thank you! More

by FrankTech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

We work hard to be stellar! Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 09, 2023

Evan was extremely informative and explained the bill thoroughly and to my complete satisfaction. All the receptionists were very pleasant and helpful. More

by JONRAE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Salem responded

Our reception team is pretty great! Thank you for choosing Mercedes of Salem.

February 06, 2023

Had a mobile tech come do the recalls at our dealership. Tech was amazing, very efficient and helpful. The scheduling had a mishap however it was taken care of. Very thankful of the service offered. More

by HDESEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

We will get the scheduling mishaps ironed out. Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 03, 2023

Check in was pleasant and prompt. We appreciated the loaner vehicle. The turn around time for service was quick and easy. I don’t recall the gentleman’s name who worked with us, but h More

by stevebuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 02, 2023

I could not be more impressed with the service I have consistently received from Mike Schmidt and Don Post. It gives me great confidence to be able to trust their integrity when I bring in my pampered 2 More

by vego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mercedes-Benz of Salem responded

We aim to keep it pampered for another 20. Thank you for choosing Mercedes of Salem!

February 01, 2023

It was such a pleasure working with Abel at Mercedes Benz of Salem! He was so efficient and responsive when it came to helping me search for a new vehicle. He helped make the process of trading in and gettin More

by mayraegomez245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Mercedes-Benz of Salem responded

We hope you have many happy miles in your new vehicle. Thank you for choosing Mercedes-Benz of Salem and we hope to work with you again!

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