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Mercedes-Benz of Salem

Salem, OR

4.8
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,025 reviews

March 15, 2023

Don Post and his service team provide exceptional service, I trust them with all of my needs. More

by HERSHEYMORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Traveling through Oregon, I was in need of an oil changed. I had No appointment. However, they squeezed me in! In and out in 30 minutes! More

by toddcirrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Very polite and efficient service rep. Work was completed in a timely manner. Will definitely continue to bring my car here. More

by claudette.vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

Don in Mercedes service has been exceptional in his customer service! He always takes the time to answer questions and explain issues. I live over an hour away but I would not go anywhere else! More

by DAWNLL333
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Everyone is very attentive. Not a lot of waiting. Very sincere and trustworthy Always doing there best to make it a good experience More

by BARICHMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Friendly and Great service. On time and courteous Always offers Courtesy car service. I will keep using this dealership service center. More

by msedlo0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Don Post is excellent. Updated me of progress of the service Had me shuttled to and from my work in a timely fashion. More

by plantstrong724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Salem responded

We like to keep the information flowing. Thank you for choosing Mercedes-Benz of Salem!

February 26, 2023

It’s very friendly and helpful. Tony in Service was great at working with my situation. Thank you More

by BLUEYDCOWBOY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Salem responded

Tony is great! Thank you for choosing Mercedes-Benz of Salem!

February 25, 2023

Great group to work with at Mercedes Benz of Salem. Abel was great with communication even after the sale. Would absolutely recommend working with them! More

by tonyv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Alaniz
Mar 02, 2023 -

Mercedes-Benz of Salem responded

Thank you for the recommendation and review. Thank you for choosing Mercedes-Benz of Salem!

February 25, 2023

Great people to deal with. They did everything they said they would and completed repairs ahead of time. Everybody was very friendly. More

by RLFAUTH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Salem responded

Ahead of schedule is the way to be. Thank you for choosing Mercedes-Benz of Salem!

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