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Mercedes-Benz of Salem

Salem, OR

4.8
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,111 reviews

June 26, 2023

We are happy with our two Mercedes cars. Salem does a good job of taking care of us. More

by davesharp6s
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We are thrilled to take care of your cars! Thank you for choosing Mercedes-Benz of Salem!

June 25, 2023

Abel was prepared and made the buying process seamless and as easy as possible. The vehicle was immaculate and ready to go at purchase. There were no delays. Outstanding service. Buying from Mercedes is c More

by Shanna Moore
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We are proud of the help we can offer in getting you a new vehicle! Thank you for choosing Mercedes-Benz of Salem!

June 24, 2023

Even is the best. ..consistent, timely, took time from a busy day and explained/showed me how to change out the engine air filter...sounds simple, but I was very confus More

by FLORADAYS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Clear air everywhere now! Thank you for choosing Mercedes-Benz of Salem!

June 24, 2023

Don Is a great service advisor. Always keeps me informed on what is going on with my car and any service it needs. More

by uerste
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Information is key! Thank you for choosing Mercedes-Benz of Salem!

June 23, 2023

Consistently good service - efficient, friendly, professional. I feel I can trust Mercedes Benz of Salem. More

by Estleharlan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 23, 2023

The dealership was amazing! Everybody was a very helpful. Including the owner who talked with us personally. Are sales rep Able did an outstanding job. We will definitely be goi More

by theturtlehead
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We look forward to working with you again! Thank you for choosing Mercedes-Benz of Salem!

June 23, 2023

I have been doing business with Mercedes of salem exclusively for a few years now. During that time I have purchased more vehicles then I care to admit but Abel has made each purchase a breeze. His k More

by Cjackson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We look forward to serving you again. Thank you for choosing Mercedes-Benz of Salem!

June 23, 2023

Took my car in and was told what the issue was and paid to have it done. Got my car home next day and started it up and was making the same noise. Took my car back in and they told me it’s something else a More

by Serenity.prayer23
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Serenity.prayer23 responded

Not happy with being told what the issue was and no other problems to have to take it back in because it was making the same noise even worse and then was told it would 3,000 more to fix something else. My car is in worse shape now and they had to ho past what they are saying now to fix what they had fixed so why was this not brought to my attention the first time. I am very upset considering I was told my car was all good to go. Will be contacting higher up to resolve this problem.

June 23, 2023

All good Evan did the best he could do. Trouble caused by retrofiting new chairs. Ybanks More

by MARYMARGARETSART
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 23, 2023

Tony Cole is fantastic. Helpful, Considerate, knowledgeable, and professional representative. My experience was being made difficult due to insurance issues, however Tony wo More

by Edwardmanor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We're glad we could work through the insurance issues and get you back on the road. Thank you for choosing Mercedes-Benz of Salem!

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