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Mercedes-Benz of Salem
Salem, OR
1,056 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,056 reviews
December 26, 2024
I took my 2016 E400 in for service A. I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other d I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other dealers would have just replaced them. Service A was completed, and the car was cleaned and ready in one day. More
by DAVE_MENSER
Verified Customer
December 26, 2024
Evan kept us informed on what was going on during our recent service. The staff was pleasant. Service was great! recent service. The staff was pleasant. Service was great! More
by SIRTIM65
Employees Worked With
December 25, 2024
Just moved to Salem (from Scottsdale, AZ) and had our car shipped. When I got it off the trailer I noticed a pretty strong vibration right away when sitting at idle. Called and was given an appointment righ shipped. When I got it off the trailer I noticed a pretty strong vibration right away when sitting at idle. Called and was given an appointment right away. When I arrived for my appointment I was immediately greeted and introduced to my service manager. Answered a few questions and signed for the diagnosis. Same day they called and provided their diagnosis, ordered the new part (transmission mount) and said they’d call to arrange when to bring it back for the repair. I was very pleased with my experience at Salem Mercedes Benz. Got really good feeling here. Felt that I got lucky we had this dealership close by. if you’re reading this I’m sure you know how important it is to know you MBZ is in the hands of someone you trust. More
by DAVIDHALE1
Employees Worked With
December 24, 2024
Evan took great care of us, when our windshield was being replaced. We have taken our Unity FX to Mercedes of Salem for several years now and would recommend them highly to anyone needing care. We are fortun replaced. We have taken our Unity FX to Mercedes of Salem for several years now and would recommend them highly to anyone needing care. We are fortunate to have worked with Evan and look forward to continuing to do so as required. More
by GJB
December 21, 2024
Brian was awesome and took care of his client from begin to end thanks brian! to end thanks brian! More
by JOSHUA50
Employees Worked With
December 21, 2024
Bryan was great! And he was very knowledgeable. All the employees were great. Than yuo And he was very knowledgeable. All the employees were great. Than yuo More
by GABESHVAC
Employees Worked With
December 19, 2024
Bernardo was the absolute best! He made buying a car a really great experience. He wanted us to be comfortable most of all with what we bought, not just trying to sell us the most He made buying a car a really great experience. He wanted us to be comfortable most of all with what we bought, not just trying to sell us the most expensive. More
by MELANEELUCAS
