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Mercedes-Benz of Salem
Salem, OR
1,003 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,003 reviews
Verified Customer
October 31, 2024
Dealership was good, but within days I got a coupon from Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupo Mercedes for $175 off the $1000 service. It cannot be applied back. I called the dealership about this & they have not replied. Why does the coupon come AFTER I just spent $1000:on my van? It will not need service again until the coupon expires. Please call me at 719-248-8801 or text or email at gmargiea@gmail.com. More
by gmargiea
Employees Worked With
October 31, 2024
The dealership always goes above and beyond. Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The Don Post even gave me 4 AA batteries to spare me going to Freddie’s at rush hour since it took longer to repair my care than they thought. Whew! The Halloween flashing skull will be functioning afterall. More
by Sherrib.williams812
Employees Worked With
October 30, 2024
Professional attitude through out. Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, More
by WILLIAMS.LARRY62
Employees Worked With
October 29, 2024
Great service! Prompt and efficient. Comfortable waiting area. Performed a check of all important ststems. Prompt and efficient. Comfortable waiting area. Performed a check of all important ststems. More
by Smhamon
Employees Worked With
October 27, 2024
Extremely helpful and professional! Customer service is exceptional! Much better prices than the Wilsonville dealership. I have officially switched my business from Wilsonville to S Customer service is exceptional! Much better prices than the Wilsonville dealership. I have officially switched my business from Wilsonville to Salem because of Salem’s outstanding customer service! More
by Wilma62180
Employees Worked With
October 27, 2024
Prompt service as well as very. Considerate and accommodating, especially for folks stuck while traveling. Considerate and accommodating, especially for folks stuck while traveling. More
by NANCYMACBRIDE
Employees Worked With
October 26, 2024
I met Tony Cole and he was phenomenal. He explained to me what he was going to do to my vehicle and he k kept his word. He explained to me what was wrong with my vehicle and what my vehicl He explained to me what he was going to do to my vehicle and he k kept his word. He explained to me what was wrong with my vehicle and what my vehicle needs. He also put it order on how I should have it done with the price. I told him that I would be bringing my vehicle back to him for the repairs. More
by RUDDT1956
Employees Worked With
