Mercedes-Benz of Salem

Service department is always quick and accommodating. Service advisor Don is always great to work with Service advisor Don is always great to work with More

I had to have my Sprinter towed in from another state and Evan was just wonderful to work with. He and the entire phone crew were patient with me as I had to call multiple times in order to set up the tow an Evan was just wonderful to work with. He and the entire phone crew were patient with me as I had to call multiple times in order to set up the tow and service. I appreciate how quickly they were able to solve the problem and took care of all the recalls. I’ll be back, but not too soon! More

Everyone obviously is concerned and wants to help with our service needs. What a great group of folks. We know our baby is in very good hands. Thanks to everyone. our service needs. What a great group of folks. We know our baby is in very good hands. Thanks to everyone. More

We have been taking our various Mercedes to this dealership for service for several years. Throughout this time the service has been excellent. A special note for Don Post who is always courteous dealership for service for several years. Throughout this time the service has been excellent. A special note for Don Post who is always courteous and helpful. More

We were treated honestly and fairly. I’ve never felt so comfortable in the presence of a salesman. I’ve never felt so comfortable in the presence of a salesman. More

The service writer Don Post was great to work with. Our car had not been to a Mercedes service center for several years and he facilitated getting its service caught up. I feel confident that our car Our car had not been to a Mercedes service center for several years and he facilitated getting its service caught up. I feel confident that our cars life has been extended several more years. More

Good service Anne friendly helpful staff. My only complaints is the expense of repairs as well as how long the wait time is to get an appointment for repairs My only complaints is the expense of repairs as well as how long the wait time is to get an appointment for repairs More

Nice and courteous people to work with. I would come back again for my next service. I would come back again for my next service. More

I scheduled my Winnebago View for maintenance at Mercedes-Benz of Salem, let them know I had some error codes and maintenance items that needed attention. I showed up at 7am they had everything I ne Mercedes-Benz of Salem, let them know I had some error codes and maintenance items that needed attention. I showed up at 7am they had everything I needed done written out on a work ticket, they walked through it with me, and I left. Evan called me back to ask a couple of follow up question later in the day. They were done with it around 1pm. Everything was smooth and very well done! All the team I spoke to were all on the same page. Very well executed and from a customer expectation beyond what I expected. Thank you! More

They are very happy to help you in any way they can. We have had nothing but great service. We have had nothing but great service. More