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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
Verified Customer
July 17, 2023
Dependable, great service, year after year. So many things change, but this is one thing you can count on that you have great people and great results. So many things change, but this is one thing you can count on that you have great people and great results. More
by homestarlarson
July 15, 2023
I have had three mercedes and I will only go there for service. They are always ready to help and explain everything so well and always call you if there is something that comes up that you weren't expect service. They are always ready to help and explain everything so well and always call you if there is something that comes up that you weren't expecting. I highly recommend them I love Don he is Great. More
by len.cruz93
Employees Worked With
Other Employees :
I don't know them by name however you're office staff is also awesome
July 14, 2023
This dealership is outstanding! I have been having my car serviced here for years. Don Post has been the person who has managed my account through the entire process.. and I have I have been having my car serviced here for years. Don Post has been the person who has managed my account through the entire process.. and I have always been impressed and delighted with his lead and management of my vehicle. It is important to work with people you trust and I trust Don Post at Mercedes Salem repair service. More
by choover
Employees Worked With
July 14, 2023
Although my vehicle stayed an excessive amount of time (my fault, not theirs!!), they were gracious and only charged me for a minimal diagnostic fee. (my fault, not theirs!!), they were gracious and only charged me for a minimal diagnostic fee. More
by jessica.heintz
Employees Worked With
July 13, 2023
Excellent customer service; knowledgeable technicians; vehicle is always spotless when returned to me; convenient hours and location vehicle is always spotless when returned to me; convenient hours and location More
by tlclark
July 10, 2023
I would like to thank the meat Mercedes-Benz of Salem teen. I will also like to thank Tony for being awesome service specialist. I would like to thank this whole team for being so communicative and infor teen. I will also like to thank Tony for being awesome service specialist. I would like to thank this whole team for being so communicative and informative. This whole team is rock stars. Thank you so much Tony for the great work you done. More
by james.spinks1
