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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
July 28, 2023
Great service with car finished with repairs in timely manner. Very professional staff and clean environment. manner. Very professional staff and clean environment. More
by iwlyles
Verified Customer
July 28, 2023
Definitely did not feel like a number. It's more of a genuine experience I guess. Excellent communication. Prompt and informative. Highly recommend. It's more of a genuine experience I guess. Excellent communication. Prompt and informative. Highly recommend. More
by SEND2TYAO
Employees Worked With
July 25, 2023
The last service I received did not get what I asked for. When I questioned the person about not remembering the details of the services I asked for he said, “I have a lot of conversations like this,” implyi When I questioned the person about not remembering the details of the services I asked for he said, “I have a lot of conversations like this,” implying he couldn’t possibly retain my request when so many people are always talking to him about cars. More
by SCRAPBOOKNIKKI
Employees Worked With
July 25, 2023
Great service and everyone is helpful. They do everything they can to make the process easy. They do everything they can to make the process easy. More
by Kzwest
Employees Worked With
July 22, 2023
Did what I asked. License plates attached and spark plugs were changed. Car was washed and vacuumed. License plates attached and spark plugs were changed. Car was washed and vacuumed. More
by DAVE_MENSER
Employees Worked With
July 22, 2023
I needed 4 new tires. The work was done on time with no problems. I am always treated with respect and care. Thank you for everything! The work was done on time with no problems. I am always treated with respect and care. Thank you for everything! More
by jhayes5359
July 18, 2023
I have been using this dealership for the past 20 years to take care of my families, Mercedes vehicles. They always recommend services to keep the cars properly maintained, and the service is impeccable. to take care of my families, Mercedes vehicles. They always recommend services to keep the cars properly maintained, and the service is impeccable. More
by captherb67
Employees Worked With
