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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
August 03, 2023
Everything went smoothly - they were able to address all of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communica of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communication was excellent. This was my first experience with Salem Mercedes, and I intend to have all dealership work completed there in the future. More
by JOHNKAEL
Verified Customer
August 02, 2023
It was so pleasant to be there everyone was helpful - kept up to date on the progress of our software update! The waiting area was sof comfortable and clean kept up to date on the progress of our software update! The waiting area was sof comfortable and clean More
by TRACY.GRAY50
Employees Worked With
August 01, 2023
Everyone was helpful and easy to get my sprinter scheduled. They worked with me so I could pick up my van after hours. scheduled. They worked with me so I could pick up my van after hours. More
by TONYAPTCER
Employees Worked With
July 31, 2023
Did not work with Evan, worked with Briand and Eli, both were excellent. I was kept informed at every step. were excellent. I was kept informed at every step. More
by SJW049
July 29, 2023
Outstanding service, especially for my 32 year old SL 300. No problem too difficult. Original parts still available. 300. No problem too difficult. Original parts still available. More
by FRED.STEVENS
July 29, 2023
Quality, on time, friendly/ courteous and communicative. Would recommend to anyone for the best experience. Would recommend to anyone for the best experience. More
by klauslaetsch
