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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
Verified Customer
August 09, 2023
Eli was great to work with. First via email, phone & then in person. He answered all of our questions & gave us a tour of the whole van, from the engine to the inside & how to u First via email, phone & then in person. He answered all of our questions & gave us a tour of the whole van, from the engine to the inside & how to use everything. More
by cottamd
Employees Worked With
August 09, 2023
Brian was a very pleasant person to meet & his enthusiasm for the sprinter van was exciting. Our purchase order was done quickly & sent via email, so we knew exactly what to expect when we arrived @ the deal for the sprinter van was exciting. Our purchase order was done quickly & sent via email, so we knew exactly what to expect when we arrived @ the dealership. More
by cottamd
Employees Worked With
August 07, 2023
Workmanship was perfect. The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked m The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked me up when the work was complete. More
by DAVE_MENSER
Employees Worked With
August 06, 2023
Our experience at Mercedes-Benz of Salem was an absolute pleasure! My husband and I just purchased a Mercedes Sprinter van from Brian Merrell and his team of Eli Guevara and Ron Menser. Brian was honest and pleasure! My husband and I just purchased a Mercedes Sprinter van from Brian Merrell and his team of Eli Guevara and Ron Menser. Brian was honest and down-to-earth. He was genuinely interested in us. Brian never rushed or took advantage of us. Eli took us for a test drive and cheerfully answered all our questions about the van. Ron made the purchasing a breeze. The entire van purchase from start to finish was an enjoyable experience! We highly recommend getting your next vehicle from Brian and his team at Mercedes-Benz of Salem. More
by kccosmo
August 06, 2023
They are always friendly and helpful at this dealership! Great customer service and easy to get on and out. Great customer service and easy to get on and out. More
by sethandcharissa
August 06, 2023
Evan was pleasant, knowledgeable and efficient. He made sure we're taken care of in the time frame we had. Great service! He made sure we're taken care of in the time frame we had. Great service! More
by stackell2
Employees Worked With
August 04, 2023
Bernardo and team were great to work with. Responsive, efficient as well as listening to what I wanted and working with me to get it. I would work with this dealership again! Responsive, efficient as well as listening to what I wanted and working with me to get it. I would work with this dealership again! More
by Len M
