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Mercedes-Benz of Salem
Salem, OR
1,002 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,002 reviews
November 08, 2024
Excellent customer service. This is the second car I buy at this dealership. No issues thus far This is the second car I buy at this dealership. No issues thus far More
by IVAN.RNS
Verified CustomerEmployees Worked With
November 07, 2024
Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Salem! More
by TRISTAN FEKETE
Employees Worked With
November 07, 2024
Able was knowledgeable, and pleasant he led us to the exact vehicle to suit our needs. exact vehicle to suit our needs. More
by FAITHINSALEM1
Employees Worked With
November 04, 2024
Tony and Don are simply great to work with and they both always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are ju always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are just great! I really, really appreciated the courtesy service of taking me home when dropping my GLC 300 for service. Jim, the driver is a terrific guy! Although I've never spoken to any of the mechanics there, I can only say that their work is par none! Thanks, everybody! More
by mykewabs
November 04, 2024
The staff at Salem Mercedes is very knowledgeable about the products and we were treated fairly in our purchase of a used SUV. the products and we were treated fairly in our purchase of a used SUV. More
by John Hector
November 03, 2024
I just purchased a Sprinter passenger van, my first Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. More
by sclarsen48
November 03, 2024
Best service anywhere. Exactly what one would expect when purchasing and servicing a Mercedes. Great representation of Mercedes. Exactly what one would expect when purchasing and servicing a Mercedes. Great representation of Mercedes. More
by KIM71
November 03, 2024
They always do a good job in a timely manner. Replaced NOX sensors and washed the exterior. In and out in just at two hours. Replaced NOX sensors and washed the exterior. In and out in just at two hours. More
by SSPEGRAM
Employees Worked With
November 03, 2024
I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More
by SALLY.WELTER
