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Mercedes-Benz of Salem
Salem, OR
1,025 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,025 reviews
Verified Customer
September 06, 2023
Tony assisted in servicing our car. He was efficient, dedicated, and kept me informed about the progress of our car. Thank you very much, Judy, Martin and Marcus He was efficient, dedicated, and kept me informed about the progress of our car. Thank you very much, Judy, Martin and Marcus More
by Leveringjudy
Employees Worked With
September 05, 2023
The staff was very professional and personable and fantastic to work with. Bernardo our sales person was super knowledgeable about our vehicle and helped us navigate everything . Michael the owner was fantastic to work with. Bernardo our sales person was super knowledgeable about our vehicle and helped us navigate everything . Michael the owner was ver easy to work with an very customer oriented. Was a great experience. More
by rrricm
Employees Worked With
September 04, 2023
This dealership goes way beyond the normal. Their head of service ,Don, is enormously accommodating and attentive. It is always 5 star service. Their head of service ,Don, is enormously accommodating and attentive. It is always 5 star service. More
by mhcsalemoregon
Employees Worked With
August 30, 2023
I am exceptionally grateful that Don and the service team have always kept my older Mercedes chugging along until a new car is on the horizon. have always kept my older Mercedes chugging along until a new car is on the horizon. More
by DANDDREYNOLDS
August 28, 2023
Manager was very nice. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. More
by ALM1161
August 28, 2023
Professional, friendly, thorough, quick . Waiting room is quiet and accommodating. Appreciated free soft drinks. Relaxed comfortable environment Waiting room is quiet and accommodating. Appreciated free soft drinks. Relaxed comfortable environment More
by WENZLUSIC
Employees Worked With
August 25, 2023
During the initial meeting and test drive, Brian's depth of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experienc of product knowledge was appreciated. When I called him back the following day, I let him know that I needed a somewhat expedited purchase experience, including commercial financing. I don't see how our deal could have gone down any smoother or quicker. Thanks, B! More
by timg
