Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Salem
Salem, OR
832 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 833 reviews
April 01, 2023
Customer service was very good. The service center was on time and did everything that I expected. The service center was on time and did everything that I expected. More
by colwellra
Verified CustomerEmployees Worked With
Helpful March 31, 2023
Very professional and prompt with a nice waiting room. Good follow through with a complete service package. Thanks Good follow through with a complete service package. Thanks More
by granger.chinos0r
March 30, 2023
They are great folks. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. More
by Rebecca.Ruppert
March 30, 2023
Nice, clean, friendly and fast service. I dont have anything else to say you're great!! I dont have anything else to say you're great!! More
by mlund86
Employees Worked With
March 27, 2023
Great customer service. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. More
by PAULSCHROEDER1015
Employees Worked With
March 26, 2023
All the service that was done was explained to our satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide co satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide coffee and drinks. More
by travelgirlly
Employees Worked With
March 25, 2023
Evan is always friendly and helpful. My van is always ready ahead of time. Great waiting area too. My van is always ready ahead of time. Great waiting area too. More
by MULICKV1
Employees Worked With
March 24, 2023
Very pleasant experience from start to finish. No pressure or deceptive tactics to get the sale. No pressure or deceptive tactics to get the sale. More
by Mollygdillon
Employees Worked With
March 24, 2023
First time buying a vehicle from out of state and without a visit to the dealership. Brian was incredibly responsive and attentive to every detail, including guidance on titling/registration out-of-state an a visit to the dealership. Brian was incredibly responsive and attentive to every detail, including guidance on titling/registration out-of-state and the practicality of extended warranty options. His honesty and transparency was apparent from the start, even through email. Eli was quite helpful on the details and available after the sale. They allow storage of the van onsite until I can travel to pick it up. Would strongly recommend them to anyone shopping out of state. More
by Rick
March 23, 2023
Always treated with respect and consideration from start to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. More
by Bruce.jaqua
Employees Worked With
