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Mercedes-Benz of Salem
Salem, OR
831 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 831 reviews
April 04, 2023
They do a good job keeping me informed on the status and the shuttle is a plus. Thanks! the shuttle is a plus. Thanks! More
by Charles Havens
Verified CustomerEmployees Worked With
Helpful April 04, 2023
Had a serious transmission problem. It was diagnosed, parts ordered, anr repairs made in a timely manner. Evan Carrol, the service manager was especially diligent in staying on top of t It was diagnosed, parts ordered, anr repairs made in a timely manner. Evan Carrol, the service manager was especially diligent in staying on top of this. More
by LLOYDS
April 04, 2023
Sprinter service was great. They diagnosed the problem with my wiring and did the repairs. There were supply chain problems with getting some parts, but that is everywhere. Ever They diagnosed the problem with my wiring and did the repairs. There were supply chain problems with getting some parts, but that is everywhere. Everyone was very pleasant to deal with. More
by PatrickMcQ
Employees Worked With
April 03, 2023
Problem is still not fixed. Sometimes I have to shift manually. Once it stuck in park. It is leaking a fluid.This is new. I need an oil change Sometimes I have to shift manually. Once it stuck in park. It is leaking a fluid.This is new. I need an oil change More
by MIKEVEGO
April 02, 2023
They took good care of my car. I hope the problem doesn't come back anytime soon 🙂 I hope the problem doesn't come back anytime soon 🙂 More
by adinduo
April 02, 2023
Work done on time and for the quotes cost. I have no complaints about the experience. Evan was good to deal with I have no complaints about the experience. Evan was good to deal with More
by brian.downs
Employees Worked With
April 02, 2023
Wonderful service Did everything they needed to do Very happy Can’t wait for my new sprinter happy Can’t wait for my new sprinter More
by TRYOUMANS
April 02, 2023
Great purchase experience working with Brian and Eli. Highly recommend this team for your Sprinter purchase. Highly recommend this team for your Sprinter purchase. More
by Nicole
April 01, 2023
Customer service was very good. The service center was on time and did everything that I expected. The service center was on time and did everything that I expected. More
by colwellra
Employees Worked With
March 31, 2023
Very professional and prompt with a nice waiting room. Good follow through with a complete service package. Thanks Good follow through with a complete service package. Thanks More
by granger.chinos0r
