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Mercedes-Benz of Salem
Salem, OR
1,024 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,024 reviews
Verified Customer
September 30, 2023
The service department gave me excellent service with good communication at vehicle drop off and delivery. My vehicle was washed, wiped down in the inside, dried off to prevent water spots. good communication at vehicle drop off and delivery. My vehicle was washed, wiped down in the inside, dried off to prevent water spots. More
by JORDYJOE
Employees Worked With
September 27, 2023
Very happy with the service I receive here. Don Post as always helpful with advice and suggestions. He keeps me informed every step of the way. I recommend him and this dealership highly. Don Post as always helpful with advice and suggestions. He keeps me informed every step of the way. I recommend him and this dealership highly. More
by JHEALY1
Employees Worked With
September 26, 2023
Customer service is Great very satisfied! Hopefully I will take my car for service! Soon! Thank you for your service! Appreciate you! Cheers! Hopefully I will take my car for service! Soon! Thank you for your service! Appreciate you! Cheers! More
by Johny.montes
Employees Worked With
September 23, 2023
Brian and Eli at Salem is the reason I keep on coming back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprin back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprinter purchase for my business and can not be happier. Keep up the good work and thank you again guys More
by haitpham42
September 21, 2023
Very professional service. Tony assisted in servicing our car, and making sure we received the best vehicle maintenance. Thank you again for making it easier for me to receive Tony assisted in servicing our car, and making sure we received the best vehicle maintenance. Thank you again for making it easier for me to receive the best vehicle customer service. Judy, Martin, Marcus and Christopher More
by Leveringjudy
Employees Worked With
September 19, 2023
Outstanding service from start to finish. Alexia is a superstar, and went above and beyond to make sure I was satisfied. I’ve been to all the other Mercedes dealers in Oregon, and they are Alexia is a superstar, and went above and beyond to make sure I was satisfied. I’ve been to all the other Mercedes dealers in Oregon, and they are a disgrace. I’m just sorry I didn’t find Mercedes of Salem sooner. They are my go to for service, and I’m happy to make the drive to get there. More
by ORACLE0
