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Mercedes-Benz of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,022 reviews

October 17, 2023

When I had an issue with my computer screen I immediately took my car in for service to this dealership. Not only were they able to identify the problem and fix it I was impressed by their customer service a More

by Debbie W.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Mercedes-Benz of Salem responded

Thank you, Debbie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 13, 2023

Very professional. Great service. Don runs a very tight and effective service department. Thank you for your service. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

October 12, 2023

Don is the best, always going above and beyond to take care of us during service. More

by sagastume_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2023

Always treated like their most important customer, would never go anywhere else. They check everything and explain everything to you. More

by Bruce.jaqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2023

The easiest auto purchase I've ever experienced! Abel and Bernardo were wonderful to work with! More

by JHM
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2023

Service is most excellent and customer service great always appreciate the friendly atmosphere and helpfulness❤️ More

by YOUNGMYBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2023

I brought my car in for prepaid service. Car was ready for pick as promised More

by mikesfarm5821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

October 01, 2023

You guys are the best. You never fail in all c ategories,Thank you very much More

by tedley029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2023

Very good and responsive service team. The work performed was done in a ver timely manner. More

by brybouchor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Mark. Courtesy drivers
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September 30, 2023

The service department gave me excellent service with good communication at vehicle drop off and delivery. My vehicle was washed, wiped down in the inside, dried off to prevent water spots. More

by JORDYJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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