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Mercedes-Benz of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,022 reviews

November 03, 2023

Super friendly and responsive. Work is thorough and efficient. I love that they offer shuttle or loaners for as long as needed. More

by Kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Mercedes-Benz of Salem responded

Kristie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Salem, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Excellent customer service and accommodating with shuttle rides. Would always trust them. Thank you again More

by alextran30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Mercedes-Benz of Salem responded

Alex, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 31, 2023

Kind knowledgeable sales staff who are willing to answer questions even if they didn’t sell the vehicle. Service staff professional and knowledgeable. More

by sdfarrell53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
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Oct 31, 2023 -

Mercedes-Benz of Salem responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 29, 2023

Brian was amazing as well as Eli in the Sprinter Sales. Very pleased with the process! More

by JIMJENNW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Mercedes-Benz of Salem responded

Congratulations on your new vehicle! We are so glad that Brian and Eli had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 26, 2023

Nice and friendly people, great service and ease of waiting for my vehicle. Will be back for maintenance on my Sprinter. More

by MAHARGRAVE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Mercedes-Benz of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 26, 2023

I have a 12 yr old MB 550 cabriolet that naturally has reached the period of life when multiple mild things and occasional bigger things come up… like I have noticed in my own body and drive chain. The p More

by David Kepkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Mercedes-Benz of Salem responded

Thank you, David, for sharing about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 24, 2023

What a great experience! Able was not only friendly but very knowledgeable and professional! They went out of their way to answer all questions and be available for us. A More

by mis_n_michigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem. Your feedback and rating mean a lot to us. We're glad Abel was able to help, and we hope to see you again! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 22, 2023

They go above and beyond to answer all my questions and make sure my RV is performing is best! More

by rayaandthereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 20, 2023

It has always been a great experience working with Abel and Mercedes. I look forward to working with them again. More

by JULIE_AND_CORY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Mercedes-Benz of Salem responded

Here at Mercedes-Benz of Salem, customer satisfaction is our #1 priority. We always do our best to ensure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Abel, and it was a pleasure having you at the dealership. We appreciate your review! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 20, 2023

They are always very helpful, but don goes out of his way to make sure all is well. More

by BC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Mercedes-Benz of Salem responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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