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Mercedes-Benz of Salem
Salem, OR
1,102 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,102 reviews
Verified Customer
March 06, 2025
Excelent service! They treat you like family! My appointment was scheduled sooner than what I thought! I loved the free ride home! They treat you like family! My appointment was scheduled sooner than what I thought! I loved the free ride home! More
by FRANCISCOACEVEDO1979
Employees Worked With
March 02, 2025
Outstanding service and expertise, wonderful customer service. I will always bring my Mercedes sprinter to Salem Mercedes service. I will always bring my Mercedes sprinter to Salem Mercedes More
by ckitto
Employees Worked With
March 02, 2025
Job was completed on time and Don was super helpful. Nice to have a loaner vehicle! Nice to have a loaner vehicle! More
by leblanc33_m
March 02, 2025
I’ve used this dealership quite often over past 8 years I have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully available to meet our needs . I would not want to switch dealerships or vehicles at this stage of life! More
by David Kepkay
February 27, 2025
Very special and personal service. Mo always does a superb detail job. I wouldn't go anywhere else. I'm dealership believer. Mo always does a superb detail job. I wouldn't go anywhere else. I'm dealership believer. More
by klauslaetsch
Employees Worked With
Don and Greg, Tyler too- great team.
