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Mercedes-Benz of Salem
Salem, OR
1,056 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,055 reviews
January 16, 2025
Love dealing with the people at Salem Mercedes. Always give us a fair shake, and honesty seems to rule their way Always give us a fair shake, and honesty seems to rule their way More
by DHERNDONWAI
Verified Customer
January 11, 2025
Good service with no issues and quick and easy to schedule and pickup of car schedule and pickup of car More
by gilmergreg
Employees Worked With
January 11, 2025
I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More
by c.darensburg
January 11, 2025
The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. no service . I assume under least contract.mercedes dealer should cover. It is Mercedes property. I have to deal with this matter More
by VANKHA503
January 10, 2025
I had a great experience I was able to get in immediately to get a B service done. I was dropped off at my work and picked up to pick up my car. It couldn’t have been a better experience. to get a B service done. I was dropped off at my work and picked up to pick up my car. It couldn’t have been a better experience. More
by BRADMUDD
Employees Worked With
January 10, 2025
Brent was friendly, helpful, and up front. He did not shy away from working with me over the phone for the first portion of our negotiations, which was refreshing. He did not shy away from working with me over the phone for the first portion of our negotiations, which was refreshing. More
by tylerahopkins
January 09, 2025
They made themselves available to us throughout the process of purchase in a timely manner. process of purchase in a timely manner. More
by dkwoelfle
January 09, 2025
The service team is excellent. I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is flexible with scheduling. More
by BDRETKE
Employees Worked With
