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Mercedes-Benz of Salem

Salem, OR

4.8
828 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 828 reviews

April 28, 2023

Friendly people, competent service. As a neighborhood dealer it can take weeks to schedule service, so plan ahead. More

by landmmcbryde
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 27, 2023

Good Service provided by Evan. My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Sale More

by GENE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. More

by RLDUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 24, 2023

Scheduling service was a breeze. Was kept informed continuously during service about progress. East access for my sprinter RV in and out. More

by MPRICEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We're thrilled we could get your RV in tip-top shape! Thank you for choosing Mercedes-Benz of Salem!

April 22, 2023

I am happy to drive over an hour to MB of Salem. Brian and Eli are awesome. Very honest and easy to do business with. More

by haitpham42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

Honesty and ease are what we aim for! Thank you for choosing Mercedes-Benz of Salem!

April 20, 2023

5 Evan Carroll was fantastic! He took great care of me. Pay him more. Awesomeness More

by Nyckid1968
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We'll consider it! Thank you for choosing Mercedes-Benz of Salem!

April 20, 2023

Confidence through positive experience since 2017 after moving to central Oregon coast. I know they can take care of any MBZ challenge More

by WHALEFANG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Salem responded

We're here for all your Mercedes-Benz needs! Thank you for choosing Mercedes-Benz of Salem!

April 20, 2023

This is the second car we have bought working with Abel, and he is a gem. Very patient, knowledgeable, friendly. More

by COMPTON737
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We hope to see you again for the 3rd! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 18, 2023

Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More

by kcatthecoast.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We apologize for your negative experience. We take allegations of theft seriously and will investigate the matter. Please contact us directly so we can address your concerns and work towards a resolution. Give us a call at (503)581-1231 and ask for Mike Schmidt, or send an email to service@salemmercedes.com

April 17, 2023

Evan is fantastic to work with! This was our first time getting service and we will definitely be back! More

by KAREN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa 5 stars
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

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