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Mercedes-Benz of Salem
Salem, OR
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,112 reviews
February 17, 2024
Clean, friendly, and I would highly recommend to friends and family Problems and concerns are always taken care of and family Problems and concerns are always taken care of More
by FOOGMA
Verified Customer
February 17, 2024
Never had a bad experience with the service department. Even though I live in Milwaukie, I would highly recommend both service department and dealership to family and friends. Even though I live in Milwaukie, I would highly recommend both service department and dealership to family and friends. More
by SAWICK866
February 15, 2024
I like them. They are always nice and professional yet personable. They do their job well. They are always nice and professional yet personable. They do their job well. More
by janbledsoe53
February 15, 2024
This is my second time having service performed by Evan and the team. They’re fast and efficient! Thanks for the great work! and the team. They’re fast and efficient! Thanks for the great work! More
by RWHROGER
Employees Worked With
February 14, 2024
Extremely customer service oriented. Went above and beyond to make sure work was excellent. Work was timely and information was thorough. Went above and beyond to make sure work was excellent. Work was timely and information was thorough. More
by cpingel1
Employees Worked With
Don Post
February 13, 2024
Awesome Was provided a loaner which made the experience even better. Accurately diagnosed the problem, worked with my warranty provider and repaired it expeditiously and with only deductible cost. even better. Accurately diagnosed the problem, worked with my warranty provider and repaired it expeditiously and with only deductible cost. More
by chipnmolly
Employees Worked With
Tony and Don in service
February 10, 2024
Good service but the job is not satisfied. My vehicle still has issues. Expensive but quality is not satisfied. My vehicle still has issues. Expensive but quality is not satisfied. More
by acp1.engineering
