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Mercedes-Benz of Salem
Salem, OR
826 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 826 reviews
May 03, 2023
We will continue to buy from Mercedes Benz of Salem! Abel is the man! He is amazing along with Mike! Love you guys! Abel is the man! He is amazing along with Mike! Love you guys! More
by Paularussell66
Helpful May 03, 2023
Abel was so kind and did a great job answering all of our questions. Really made the whole experience enjoyable. I would absolutely come back to purchase another vehicle. They went above and beyond to make m questions. Really made the whole experience enjoyable. I would absolutely come back to purchase another vehicle. They went above and beyond to make me feel like a valued customer. So happy with my new car!! ❤️ More
by brenda_b36
Employees Worked With
May 02, 2023
Always quick and professional in dealing with our Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. More
by ChuckH
Verified CustomerEmployees Worked With
April 30, 2023
Awesome customer service! Superb job on the recall and the Service A! This is where we'll bring our van for service. Thank you MB of Salem! Superb job on the recall and the Service A! This is where we'll bring our van for service. Thank you MB of Salem! More
by RESQER1
April 29, 2023
Cordial, knowledgeable and efficient. Felt like family. Glad we did it and would do it again. Felt like family. Glad we did it and would do it again. More
by 541JIMJ@GMAIL.COM
April 28, 2023
The greeting was handled well. Don Post was personable and thorough and the service took less time than was estimated. Then you ruined everything by requiring me to pay the bill. Don Post was personable and thorough and the service took less time than was estimated. Then you ruined everything by requiring me to pay the bill. More
by MOOREONTHESHORE
Employees Worked With
April 28, 2023
It all began with a simple B service and ended with a new transmission. Even though it sounds like a disaster, the Mercedes Team worked with me to get me the best price and they did an excellent job with th transmission. Even though it sounds like a disaster, the Mercedes Team worked with me to get me the best price and they did an excellent job with the installation of the new transmission. I love my little GLK 350 and want to keep it and Salem Mercedes with me for a long time! Thanks to everyone for all that you did to make an unexpected event be as pleasant as it could be. More
by WINTERDEBORAH324
April 27, 2023
Good Service provided by Evan. My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Sale My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Salem. More
by GENE27
Employees Worked With
