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Mercedes-Benz of Salem
Salem, OR
1,022 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,022 reviews
December 16, 2023
Very good we were troubleshooting an on going steering issue that the new software update had not cured. They confirmed the new issue charge rack & pinion and fixed the problem issue that the new software update had not cured. They confirmed the new issue charge rack & pinion and fixed the problem More
by GRANDVIEW33
Verified CustomerEmployees Worked With
Don Post
December 16, 2023
His work is amazing, polite, respectful, hardworking He is very respectful, hardworking, his work is always quick and done in time, and it's always wonderful work is very respectful, hardworking, his work is always quick and done in time, and it's always wonderful work More
by kevinshobe20
Employees Worked With
Greg Pease
December 13, 2023
Got us in quickly on a Friday at 4 pm to read engine warning light. Diagnostics allowed us to come back Monday for repair. They got us in and corrected the problem. warning light. Diagnostics allowed us to come back Monday for repair. They got us in and corrected the problem. More
by D.harke
December 13, 2023
Welcoming. Courteous. Polite. I was told when the car would be finished and it was on time. Their shuttle took me home and picked me up upon completion. I was o Courteous. Polite. I was told when the car would be finished and it was on time. Their shuttle took me home and picked me up upon completion. I was offered coffee. More
by DAVE_MENSER
Employees Worked With
Tony
December 13, 2023
Took 3. 5 weeks, way too long . Not sure who caused delay. Mercedes corporate probably. 5 weeks, way too long . Not sure who caused delay. Mercedes corporate probably. More
by BEVAN.RONN
