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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
May 08, 2024
Don’t own a Mercedes anymore because of the service department customer service. Had terrible customer service my one time getting my car serviced at this shop. department customer service. Had terrible customer service my one time getting my car serviced at this shop. More
by Ashley
Verified CustomerEmployees Worked With
May 07, 2024
Fast, easy, competent. Clean showroom and offices. I enjoyed the Starbucks coffee machine. Good people Clean showroom and offices. I enjoyed the Starbucks coffee machine. Good people More
by LAREDDEN619
Employees Worked With
May 05, 2024
Mr.Mike Schmidt, Mr. Don Post and other service department members have taken great care of my Mercedes 1968 280 SEC coupe since the 1990's. The work is performed to the highest standards using fac department members have taken great care of my Mercedes 1968 280 SEC coupe since the 1990's. The work is performed to the highest standards using factory and OEM parts. The work is completed on schedule and the pricing is fair. More
by JPEEL1
May 04, 2024
Great working with Abel he really helped me get the car that I wanted for the right price that I wanted for the right price More
by amy
Employees Worked With
May 04, 2024
The best service I have ever had. Very friendly, personable and knowledgeable people. My request was handled immediately.Thank you! Very friendly, personable and knowledgeable people. My request was handled immediately.Thank you! More
by joycefor
Employees Worked With
May 03, 2024
Did the job. Expensive as expected at Mercedes dealer. This time they did not wash the Metris. I was a bit surprised at that. Had a few hundred miles to go for tr Expensive as expected at Mercedes dealer. This time they did not wash the Metris. I was a bit surprised at that. Had a few hundred miles to go for transmission fluid change and they took care of that. That was the big expense More
by babb
Employees Worked With
May 02, 2024
Exceptional service! Will always purchase my Mercedes from Mercedes benz of Salem. I highly recommend the entire team. Will always purchase my Mercedes from Mercedes benz of Salem. I highly recommend the entire team. More
by LRLCONSTRUCTIONINC
May 02, 2024
The transaction went very smoothly. Eli was very friendly, responsive, and knowledgeable. He was great to work with. Eli was very friendly, responsive, and knowledgeable. He was great to work with. More
by TABB99
Employees Worked With
May 02, 2024
Professional, very clean facility and a willing team of associates to handle all concerns. Is always a stress free experience. associates to handle all concerns. Is always a stress free experience. More
by CYNTHIA.LEBRUN
April 30, 2024
He did an outstanding job troubleshooting and resolving the issue with the van. I have had the fuel smell issue Spence I purchased the van and he found the problem and made sure the cost were taken care o the issue with the van. I have had the fuel smell issue Spence I purchased the van and he found the problem and made sure the cost were taken care of as well. I truly appreciate all the time and effort he took to rest the problem. DALHIA More
by Dalhia002
Employees Worked With
