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Mercedes-Benz of Salem
Salem, OR
1,021 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,021 reviews
Verified Customer
January 13, 2024
From the start of coming into this dealership years ago I have always been treated with great customer service and solutions to any issues I have had. I have been very happy with all of the services provided have always been treated with great customer service and solutions to any issues I have had. I have been very happy with all of the services provided to me! More
by JAYJJENI
January 13, 2024
Great helpful went way beyond expectations! Knowledgeable staff and very good at explaining everything they did to my vehicle Knowledgeable staff and very good at explaining everything they did to my vehicle More
by KIPPI_NOAL123
January 13, 2024
They identified the problem quickly, ordered the parts. As soon as they were in, they scheduled the repair, provided me a loaner and had it fixed in just a few hrs. Got my car back clean and ready. As soon as they were in, they scheduled the repair, provided me a loaner and had it fixed in just a few hrs. Got my car back clean and ready. More
by ginadott
Employees Worked With
Don and 1 other service guy, both were great
December 29, 2023
The best experience purchasing a vehicle in 20 years I will never shop anywhere else will never shop anywhere else More
by LRLCONSTRUCTIONINC
December 29, 2023
Mercedes Benz of Salem is a very friendly environment. The staff is personable, knowledgeable and service is provided in a timely manner. The staff is personable, knowledgeable and service is provided in a timely manner. More
by RAS72596
Employees Worked With
Don Post. Don is an asset to Mercedes Benz. He provides excellent customer service. Don is very personable.
