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Mercedes-Benz of Salem
Salem, OR
1,020 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,020 reviews
Verified Customer
February 08, 2024
Great experience easy to work with friendly and nice. Did exactly what they said they would do All around great experience Did exactly what they said they would do All around great experience More
by Don82
February 03, 2024
I felt like communication was pretty good. I really appreciated being able to use the loaner car. I really appreciated being able to use the loaner car. More
by JOELPALMER81
February 01, 2024
Unfortunately van broken into in parking lot. Nice service people, went out of way to help Nice service people, went out of way to help More
by DAN0599
January 17, 2024
The customer service is top notch! From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehic From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehicles from Mercedes of Salem, Acura of Salem or Skyline Ford. There are many reasons we keep coming back, but their customer service and more than fair deals are why we always come back. Thank you all for taking such good care of me and my family. More
by danvestal
