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Mercedes-Benz of Salem
Salem, OR
1,102 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,102 reviews
March 13, 2025
In all things went well just one problem. I ordered the full bra package, but did not know number one what it was gonna cost in number two it got rolled into my monthly payments, which I did I ordered the full bra package, but did not know number one what it was gonna cost in number two it got rolled into my monthly payments, which I did not know of. More
by OSTRIN1212
Verified CustomerEmployees Worked With
March 12, 2025
Best customer service in the world. Excellent communication from beginning to end. I’m always greeted with a warm welcome. Excellent communication from beginning to end. I’m always greeted with a warm welcome. More
by anissajoubert
March 12, 2025
"I recently had my vehicle serviced at your department and I was thoroughly impressed! The staff were friendly, knowledgeable, and efficient. The work was completed on time and to a high standa department and I was thoroughly impressed! The staff were friendly, knowledgeable, and efficient. The work was completed on time and to a high standard. I would highly recommend your car service department to anyone. Great job!" More
by CENTERMARKET20
March 11, 2025
Efficiently diagnosed and repaired what was actually really needed to improve performance. Listened to me!! Great service with available loaner for those of us who drive in from the coast. really needed to improve performance. Listened to me!! Great service with available loaner for those of us who drive in from the coast. More
by jcasper10
Employees Worked With
March 11, 2025
Been going to Salem Mercedes for years. Service is always prompt and friendly. Went to Wilsonville Mercedes 1 time and had a horrible experience. Evan is fantastic. Service is always prompt and friendly. Went to Wilsonville Mercedes 1 time and had a horrible experience. Evan is fantastic. More
by ROBERT@OREGONHOODCLEANING.COM
March 11, 2025
The service team kept me informed every step of the way, and overall they provided very good service. and overall they provided very good service. More
by TANDEMAPPROACH
March 10, 2025
BEST DEALERSHIP I HAVE EVER WORKED WITH! ! MIKE THE SERVICE DIRECTOR HELPS WITH ANY PROBLEMS I HAVE EVEN IF THE VEHICLE IS NOT IN THE SHOP, HE IS ALWAYS THERE TO ANSWER MY CALL WHEN I HAVE QU ! MIKE THE SERVICE DIRECTOR HELPS WITH ANY PROBLEMS I HAVE EVEN IF THE VEHICLE IS NOT IN THE SHOP, HE IS ALWAYS THERE TO ANSWER MY CALL WHEN I HAVE QUESTIONS. More
by Nlf421
March 10, 2025
Brian gives us great deals and the communication is spot-on. He responds in a timely manner and exceeds expectations. spot-on. He responds in a timely manner and exceeds expectations. More
by SARA.M.GONZALEZ
Employees Worked With
March 08, 2025
I had an amazing experience working with Brent at Mercedes-Benz of Salem! From the moment I arrived, he had the car I was interested in ready for a test drive, making the process seamless and efficie Mercedes-Benz of Salem! From the moment I arrived, he had the car I was interested in ready for a test drive, making the process seamless and efficient. Brent treated me with great respect and professionalism, ensuring everything went smoothly. This was by far the fastest and easiest car-buying experience I’ve ever had. If you’re looking for a hassle-free and enjoyable experience, I highly recommend Brent! More
by Lopez89
