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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
June 24, 2024
Had a very poor interaction with one of the sales folks at MB of Salem, OR today/yesterday. We were negotiating on a used car, going back and forth. Advertised price was just under $53k. I started low at at MB of Salem, OR today/yesterday. We were negotiating on a used car, going back and forth. Advertised price was just under $53k. I started low at $47k yesterday. They ended up coming down to $51,500 today. I went up to $50,500 after my wife's approval. Then I was told they're actually INCREASING the price to $55,900, but for me they'd go to $52,400. For a dealership that can't even finalize a deal right now due to the big auto system ransomware attack, they sure are trying to pick and choose their buyers. It's unfortunate my money isn't good there. Don't waste your time. Go to a real Mercedes dealer in Portland or Eugene if you want a Mercedes. Or better yet buy a different vehicle altogether since MB USA is willing to keep these guys around. More
by CharlesE
Employees Worked With
June 23, 2024
A really nice place and really good attention with clients, I’ll recommend it one hundred porcent clients, I’ll recommend it one hundred porcent More
by DANIELOROPEZA1998
Verified CustomerJune 13, 2024
Evan is the commercial van service manager. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. More
by mbillets
June 11, 2024
Evan was very helpful and did a very thorough job of making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! More
by M.BENARROCH
Employees Worked With
June 11, 2024
Everyone very knowledgeable and friendly. Its a long way for us to come But I like Salem better than Wilsonville Its a long way for us to come But I like Salem better than Wilsonville More
by Linda
Employees Worked With
June 09, 2024
People always make a difference, MB of Salem are always fantastic, They go above and beyond, for example they put my front facing lic plate on after the service was done and i arrived back at lunch and my fantastic, They go above and beyond, for example they put my front facing lic plate on after the service was done and i arrived back at lunch and my service guy put down his lunch and installed my plate. Wow! It was a great experience More
by TIFFANYGP0
